Customer Service Representative
$21 - $22 per hourKennicott Brothers Company
Customer Service Representative
Cleveland - Garfield Heights, OH 44125
Salary Range $21.00 - $22.00 Hourly Position Type Full Time Job Shift Day
Description
Job Description: We are seeking a dedicated Customer Service Representative to provide exceptional service to our house accounts, phone and walk-in customers. This role is critical for managing relationships, ensuring their satisfaction, and fostering positive experiences. The ideal candidate will excel in a fast-paced, transactional environment, displaying a commitment to service excellence and effective problem-solving skills.
Key Responsibilities:
- Provide high-quality customer service to house accounts and walk-in customers, ensuring their needs and inquiries are addressed promptly and efficiently.
- Handle customer service inquiries providing accurate information and solutions to problems.
- Assist customers with transactions, orders, and purchases, ensuring a smooth and satisfactory experience.
- Supporting the customer experience in partnership with the branch as needed.
- Capture potential quantity discount upsell opportunities during customer interactions.
- Build and maintain positive relationships with customers, ensuring repeat business and customer loyalty.
- Solicit and record customer feedback, sharing insights with the sales and product teams to improve services and offerings.
- Maintain accurate and up-to-date customer records in the Customer Relationship Management system.
- Prepare and manage documentation related to customer accounts and transactions.
Qualifications
Requirements:
- Proven experience in customer service, sales, or a related field.
- Strong communication and interpersonal skills.
- Commitment to delivering high levels of customer service and satisfaction.
- Ability to handle multiple tasks simultaneously and work in a fast-paced environment.
- Experience in Customer Relationship Management systems, Point of Sale systems, and Microsoft Office Suite a plus.
- High school diploma or equivalent.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Cleveland, OH vacancy
- ...Bilingual Call Center Representative Care Alliance Health Center is seeking a Bilingual Call... ...all. We are looking for someone who is customer focused, has attention to detail, and... ...Spanish Minimum of one year of customer service or call center experience, preferably...SuggestedWork at office
Care Alliance Health Center
Cleveland, OH8 hours ago $15 per hour
...Customer Service Representative Warrensville Heights, OH $15/hour Full-time | Monday – Friday | Shifts between 7:00 AM – 8:00 PM Are you a people person who thrives in a fast-paced environment? Do you enjoy helping others and being part of a mission-driven team?...SuggestedFull timeWork at officeMonday to FridayShift workWeekday workProvide A Ride
Cleveland, OH3 days ago- ...Job Description A local company is seeking a Customer Service Representative who will be responsible for delivering excellence in sales and service by effectively communicating with current and prospective customers. Work hours are Monday through Friday 8 a.m. to...SuggestedPermanent employmentTemporary workWork at officeLocal areaMonday to Friday
Area Temps
Cleveland, OH4 days ago - ...qualities in our people that our clients look for in our products and services: innovative, adaptive, responsive, flexible, reliable,... ...or GED General computer knowledge Demonstrated successful customer support experience Possess a strong desire to work as a team...SuggestedFlexible hours3 days per week
$41k - $52k
...platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time... ...to help expand our customer portfolio. Sales Development Representatives are responsible for sourcing, qualifying, and setting new...SuggestedBrightEdge
Cleveland, OH3 days ago$45k - $55k
...handling skillsExperience using a CRM system (Salesforce preferred)Self-motivated, goal-oriented, and dependableExperience in facility services or a related industry is a plusIf you enjoy prospecting, booking meetings, and earning commission, we encourage you to apply....Work at officeRemote workA-Quality Facility Services
Cleveland, OH2 days ago$45.76k
...Inbound Sales RepresentativeAs an Inbound Sales Representative at A Place for Mom, you'll be the trusted first point of contact for families... ...initial consultation calls with familiesEducate families on customized senior care options, and work to find the senior living...Hourly payWork at officeRemote workWork from homeHome officeShift workWeekend workAfternoon shiftA Place for Mom
Cleveland, OH4 days ago- ...CSR Support Position As a key member of our Client Services team, the CSR Support role ensures that every client receives the fast,... ...High School Diploma or equivalent; minimum 3 years of direct customer interaction (retail, food service and office). Proficiency in...Temporary workWork at officeLocal area3 days per week
- ...working outdoors, and helping people have a great experienceno matter where they're headed? If you're adaptable, service-minded, and take pride in helping customers at different moments of their day, join the Avis Budget Group team at our airport locations. This is a...Hourly payFull timePart timeImmediate startRemote workAll shiftsFlexible hoursShift work
- ...Customer Service Representative Fives North American Combustion, Inc. is hiring a permanent, full-time Customer Service Representative to join our team in Cleveland, OH. Fives North American Combustion (HQ: Cleveland) is a dynamic subsidiary of the renowned Fives Group...Permanent employmentFull timeTemporary workWork at officeImmediate start
- ...Customer Service Representative Universal Energy Solutions is a well-respected name in the energy sector, dedicated to delivering sustainable energy solutions to our clients. We're on the lookout for a passionate and customer-focused Customer Service Representative...
$20 per hour
...Customer Service Representative Waterway is hiring Customer Service Representatives at our South Euclid location! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer...Local areaFlexible hoursShift workAfternoon shift$67.26k - $96.81k
...Customer Service Representative Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies,...Hourly payContract workWork at officeLocal areaWork from home$35k - $39k
...Customer Service Representative At Strive Global, we believe meaningful connections drive business success. We specialize in delivering innovative marketing and public relations solutions that help organizations strengthen their brand presence and build lasting relationships...Full time$55k - $65k
...enjoy working with people, answering questions, and helping customers make informed decisions, this could be a great next step.... ...Universal Energy Solutions is hiring a Retail Sales & Customer Service Representative to meet face-to-face with customers at our partner retail...Hourly payLocal areaUniversal Energy Solutions
Cleveland, OHa month ago- ...Retail Customer Service Representative/Cashier MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in...Full timePart timeWork at officeFlexible hoursShift workNight shiftDay shift
- ...American Residential Services (ARS) is hiring In-Store Sales Representatives / Lead Generators to work inside national home improvement retailers in the Cleveland area. You will engage shoppers, discuss home comfort needs, and promote HVAC services, tune-ups, replacements...Hourly payWeekly payWork from homeFlexible hours
American Residential Services
Cleveland, OH4 days ago - ...ARS-Rescue Rooter in Cleveland, OH is hiring In-Store Sales Representatives / Lead Generators to work inside national home improvement retail stores. You will promote HVAC services and generate qualified leads while earning hourly pay plus commission. Flexible part-time...Hourly payFull timePart timeWork from homeFlexible hoursWeekend work
Aksarben Heating, Air Conditioning, Plumbing
Cleveland, OH1 day ago - ...Job Description Drive Sales and Customer Success - Urgently hiring! Job Title: Customer Service and Inside Sales Representative Pay: 50,000/yr. Hours: Full-time, Monday-Friday, 8:00 AM - 5:00 PM Start Date: ASAP Are you someone who enjoys working...Permanent employmentFull timeTemporary workLocal areaImmediate startMonday to FridayWeekday work
Stivers
Cleveland, OH9 hours ago - ...Job Title Customer Service Inbound, Billing & Customer Support Calls Telemarketing Experience Preferred About Stride 2 Hire works with our Premier partner, Parkes & Co., who connects small call center companies, run by people like you, to prestigious Fortune 500...Work from homeLong distance
- ...dedicated to delivering sustainable energy solutions to our clients. We're on the lookout for a passionate and customer-focused Customer Service Representative to become a part of our team in Cleveland, OH. In this pivotal role, you will act as the main point of contact...Flexible hoursAfternoon shift
Universal Energy Solutions
Cleveland, OHa month ago - ...These values help our Pharmaceutical Sales Representatives set goals based on our organization’s... ...sell products to current and potential customers within a defined geography. Develop,... ...in particular with regards to customer service orientation Strong business acumen and...Immediate start
Innovativ Pharma, Inc.
Cleveland, OH4 days ago $60k - $65k
...Job Description Job Description Customer Service Associate | Cleveland, OH $60,000–$65,000 + Bonus Well-established industrial manufacturer is looking for a Customer Service Associate with packaging, adhesive tapes or wraps experience . What You’ll Do...Resilience Group
Cleveland, OH14 days ago- ...Job Description Job Description CUSTOMER SERVICE REPRESENTATIVE Responsibilities: Provide exceptional customer service Answer phones and help the customer through any questions or concerns they may have Respond promptly to customer service calls and...
Archway Management
Cleveland, OHa month ago - ...Vision ~ HSA/FSA ~ Life Insurance and AD&D ~401k with Employer Match ~ Employee Assistance Program The Customer Service Representative serves as a customer liaison by providing value-added services that help grow and support our business. This position is...
Maradyne Corporation
Cleveland, OHa month ago - ...Job Description Job Description Join Our Team as a Customer Service Representative at The UPS Store #0226! Are you passionate about helping people and looking for a role where you can make a difference every day? The UPS Store #0226 in Mayfield Heights, OH, is seeking...
The UPS Store #0226
Cleveland, OH28 days ago - ...Job Description Job Description We are seeking a dedicated and enthusiastic Customer Service Representative to join our clients team. In this role, you will be the first point of contact for our clients, providing exceptional support and assistance. Your ability to...Shift work
Phillips Light Industrial / PLI Staffing
Cleveland, OH10 days ago - ...Job Description Job Description The Customer Service Representative plays a key role in providing exceptional in-person support for our energy services. Working within a large team, this position involves direct customer interaction to address inquiries, resolve issues...Flexible hours
Evergreen Brokers Inc
Cleveland, OHmore than 2 months ago $18.5 per hour
...Job Description Job Description Why You’ll Love This Aviation Front Desk Customer Service Representative JobDid you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most...Part timeAll shiftsAtlantic Aviation
Cleveland, OHa month ago$16 - $18 per hour
...started in the Account Manager position. This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store...Hourly payWeekly payFull timeLocal areaFlexible hoursWeekday workRent A Center
Cleveland, OH3 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- hospital customer service representative Cleveland, OH
- customer service representative data entry Cleveland, OH
- client service specialist Cleveland, OH
- client retention specialist Cleveland, OH
- customer success specialist Cleveland, OH
- card services representative Cleveland, OH
- service agent Cleveland, OH
- e-commerce customer service representative Cleveland, OH
- customer advisor Cleveland, OH
- employee relations assistant Cleveland, OH