Field Service Technician I

JoinToshiba America Business Solutionsas a Field Service Technician I in Pottstown , PA. You’llworkwithindustry-leading office technologywhile supporting customers throughout your assigned territory. Fromtroubleshootingandrepairstoinstallationsand upgrades,you’llplay a key role in keepingmultifunction printers, copiers, andManaged Print Services (MPS)environmentsrunning at their best. Every day brings new opportunities to solve technical challenges, supportcustomersand keep business-critical technology runningsmoothly. If you enjoyhands-on work, continuous learning,andworking directly with customers,you’llhave the opportunity to build yourexpertiseacross industry-leading office technology. Whatyou’lldo Maintain, service, and repair printers, copiers, and other office technology at customer locations Provide product training and support to customers Diagnose equipment issues andperforminstallations, upgrades, modifications, removals, and retrofits. Complete service calls based on priority while managing your schedule effectively Maintain parts inventory, tools, and test equipment, and perform preventative maintenance Completerequired Toshiba, dealer, and manufacturer training, and rebuild components in the shop as needed Accurately document service activities and follow safety policies and procedures WhatYou’llBring High School Diploma or GED Minimum of1yearof experienceintechnicalrepair,service, installation, training, or support ofcopierand office equipment,Photo IDsystems/software, printers,ID Badgesystems,fingerprintequipment, or comparable products Relevanteducation, certifications, or internships in related fields may be considered in lieu of the required experience Experience with document management systems, multifunction printers (MFPs), print devices, and/or 6 months of Shop Tech experience is a plus Intermediate computer skillsandstrongelectro-mechanicalaptitude Ability to lift 50lbs.andperformfrequent bending, lifting, and reaching Valid driver's license and auto insurance coverage per Toshiba policy for positionsrequiring theuse ofapersonalvehicle forcompany business Earn Well Hourly pay of $18.50 - $23.50, depending on experience Benefits Medical, dental, and vision coverage 401(k) planwith matchand company provided life insurance Employee Assistance Programs, pre-tax spending accounts, pet insurance, and employee discounts Generous paid holidays, vacation & sick/personal business/volunteer days Opportunities for career growth within a global technology organization About Us Toshiba America Business Solutions is a leader in digital technology, delivering innovative print, document management, and workflow solutions that help organizations across a wide range of industries. AtToshiba,you’llhave opportunities to expand yourexpertise, gain exposure to multiple areas of the business, and build a rewarding career with a trusted global organization. Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who needa reasonableaccommodation because of a disability for any part of the employment process shouldemail View email address on click.appcast.io to requestan accommodation. #J-18808-Ljbffr