Customer Service Representative - State Farm Agent Team Member

Responsive recruiter


Benefits:

• Hourly Plus Commission
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Health insurance

About Us:
We've been proudly serving our community since 1983 and have no plans to slow down anytime soon. With decades of experience and a commitment to excellence, we've built a reputation for reliability and outstanding service. Our office manager has been with us for an incredible 38 years, and we are supported by a dedicated team of 3-4 professionals who make our success possible.


Our Culture:
We take pride in fostering a supportive and engaging work environment. We're not just a team; we're a family. Beyond the office, we're passionate about giving back, serving as active sponsors of our community and church initiatives.

Why Join Us?
With a history of excellence and a strong community presence, our agency offers a unique opportunity to grow your career in a supportive, family-like atmosphere. Join us and be part of a legacy of service and success!


ROLE DESCRIPTION:

As a Team member with John DeGirolamo , you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Compensation: $40,000.00 - $55,000.00 per year


My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Cheltenham, PW and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.