Remote Voice of the Customer Program Manager
Figma
New York, NY
- Remote job
Figma is seeking a strategic, data-driven VOC Program Manager to build and run a company-wide VOC program. This role sits in Product Support and translates customer insights into fast, actionable signals for Product, Engineering, and Support. You will own the full insight loop from surfacing pain points to tracking resolution and wins across orgs. You’ll collaborate across Support, Sales, Research, Marketing, and Product, leveraging AI to move faster, and you’ll work remotely within the United #J-18808-Ljbffr Figma
Vacancy posted 3 days ago
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