Food Service Manager

Position: Prepared Foods Department Manager The Prepared Foods Department Manager is responsible for the oversight and execution of all daily operations within the prepared foods department. This includes hot bar, grab-and-go, salads, soups, sides, family meals, and seasonal offerings. The manager ensures food quality, freshness, safety, visual presentation, and efficient service while leading a passionate and skilled team. Key Responsibilities: Department Operations Oversee all aspects of food production, packaging, and merchandising Ensure timely preparation and replenishment of hot bar, soup bar, and cold case items Monitor portion control, recipe adherence, and prep accuracy Manage day-to-day operations, including cleaning schedules and closing checklists Maintain a clean, organized, and fully stocked department throughout the day Product Quality & Merchandising Ensure all products meet Joseph's taste and visual presentation standards Rotate products using FIFO to maintain freshness Coordinate with marketing on seasonal displays and special promotions Create appealing grab-and-go packaging and merchandising Conduct daily case inspections and product tastings for consistency Food Safety & Compliance Maintain detailed sanitation procedures and cleaning logs Monitor cold/hot holding temperatures and cooling procedures Ensure full compliance with local health codes and internal audits Inventory & Cost Control Order prepared foods ingredients and packaging from approved vendors Monitor usage, waste, and shrink; implement waste-reduction strategies Track inventory levels and prep quantities based on sales trends Manage food and labor cost targets Oversee backstock rotation and cooler organization Customer Service Lead by example in providing knowledgeable, friendly service Educate staff on product offerings, ingredients, and allergen information Handle guest requests, special orders, and complaints with professionalism Support catering prep and communicate with kitchen and deli teams Hire, train, schedule, and supervise prep cooks and department associates Provide coaching, support, and performance evaluations Conduct daily pre-shift meetings to align team on prep goals and quality standards Promote a culture of cleanliness, urgency, hospitality, and pride Foster strong communication with kitchen, deli, and bakery departments Reporting & Communication Submit weekly reports on labor, food cost, waste, and department sales Attend store leadership meetings and participate in seasonal menu planning Maintain training materials, prep guides, and production logs Communicate staffing or product issues promptly to Store Manager Qualifications: Minimum 3 years of culinary or food service management experience Knowledge of food prep, batch cooking, and food safety regulations ServSafe Manager certification or willingness to obtain Strong leadership, time management, and communication skills Ability to manage fast-paced production in a clean, organized environment Proficient in ordering, inventory, and shrink tracking Must be able to lift 50 lbs and stand for extended periods Flexible availability including early mornings, weekends, and holidays Working Conditions: Exposure to heat, cold, wet floors, food allergens, and sharp tools Fast-paced food prep and retail environment Extended periods of standing, walking, and heavy lifting Why Join Joseph's Classic Market? The Prepared Foods department is the heart of Joseph's Classic Market, offering scratch-made, high-quality meals that bring comfort and flavor to our guests. As the Prepared Foods Manager, you will lead a dedicated team, uphold culinary excellence, and bring the Joseph's tradition to life every day. Benefits Include: Competitive Pay Health, Dental and Vision Insurance 401(k) Plan Paid Time Off & Personal Days 20% Employee Discount Bonus Programs for Management Interview Process At Joseph’s Classic Market, we utilize VidCruiter as part of our interview process. This platform allows candidates to complete video interviews at their convenience, giving our hiring team the opportunity to better understand your experience and qualifications early in the process. Employment Eligibility Joseph’s Classic Market participates in E-Verify to confirm work authorization for all new employees. As part of the hiring process, employment eligibility will be verified through the U.S. Department of Homeland Security and the Social Security Administration. #J-18808-Ljbffr