Manager, Implementations

Manager, Implementations

Location: USA - McCarran

The Implementation Manager is responsible for overseeing the end-to-end delivery of implementation projects, ensuring seamless execution from kickoff to completion. This role coordinates cross-functional teams, manages project timelines, and ensures alignment with organizational goals and client expectations. The Implementation Manager proactively identifies risks, removes roadblocks, and drives accountability across stakeholders. They play a key role in improving operational processes, standardizing implementation practices, and enhancing overall efficiency. Success in this role is measured by on-time delivery, quality of implementation, stakeholder satisfaction, and the ability to scale processes effectively.

Principal Responsibilities:

• Monitor and manage the startup requirements of all new buildings
• Maintain tracking sheets and oversee multiple customer tracking tools
• Provide regular status updates to customers on all start up related requirements
• Compile and analyze data for daily, weekly, quarterly, and annual reports
• Prepare and manage internal and customer presentations and meetings
• Maintain a flexible work schedule to accommodate different time zones
• Travel to new and existing sites for training and to implement policies at new locations; minimum of 50% travel required
• Hold a valid passport, with international travel required
• Maintain Bank of America and a MyCTW accounts for all travel related needs
• Work from a dedicated home office is required when not traveling

Working Environment:

Assignment Complexity: Work on problems of diverse scope where analysis of situation or data requires evaluation of identifiable factors. Exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Act as advisor to subordinate(s) to meet schedules and/or resolve technical problems. Develop and administer budgets, schedules, and performance requirements.

Accountability: Manage through subordinate supervisors or professionals the coordination of the activities for functional area with responsibility for results in terms of costs, methods, and employees.

Impact of Decisions: Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedule.

Working Relationships: Frequently interact with subordinates, customers, and/or functional peer managers. May interact with senior management. Interactions normally involve matters between functional areas, other company divisions or units, or customers.

Scope: Receive assignments in the form of objectives and established goals to meet objectives. Provide guidance to subordinates to achieve goals in accordance with established policies. Work is reviewed and measured based on meeting objectives and schedules. Establishes and recommends changes to policies which effect subordinate organization(s).

Skills & Competencies:

• SAP experience
• Google office products
• Ability to pull data and present in various formats
• Ability to travel for work (International and domestic)
• Minimum of 50% travel required
• Wear all PPE required for Construction environment
• Leadership and team management
• Strategic thinking
• Communication and facilitation
• Analytical and problem-solving skills
• Time and project management
• Strong ability to manage and lead meetings and presentations

Computer Skills:

• Strong computer skills
• Experience with virtual training tools and e-learning software
• Ability to create training content and analyze training data

Language Skills:

• Excellent Verbal Communication
• Ability to explain complex ideas clearly and simply
• Strong presentation and public speaking skills
• Confident tone, clarity, and proper pacing
• Understanding trainee questions and concerns
• Interpreting feedback accurately
• Adapting communication based on audience needs

Physical Demands:

• Occasionally: Hand & Finger manipulation, Sitting, Handling product and/or packaging materials
• Frequently: Bending
• Constantly: Walking and Standing Ability to Lift/Carry and Push/Pull 21-50 pounds o Reach above shoulder, reach outward, squat, or kneel.

Work Environment: Typically warehouse (inside an office) work environment but could include manufacturing and transportation locations.

Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The expected base pay range for this position is $80,487.00 – $105,000.00. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.