Director of AI-Driven Contact Center Transformation
Capgemini Invent
Capgemini Invent is seeking a Director, Contact Center AI in Atlanta to lead client delivery and growth across AI-enabled contact center transformation. This role blends strategy, operations, data, and technology to deliver measurable business outcomes while shaping new opportunities. The position requires senior leadership experience in consulting, strong executive communication, and a track record of delivering complex programs in rapidly evolving environments. #J-18808-Ljbffr Capgemini Invent
- Capgemini Invent seeks a Director of Contact Center AI to lead client delivery and growth in AI-enabled contact center transformations. You will oversee programs 65% delivery and 35% sales, shaping strategies, operating models, and value realization with executives across...Transformation
$127.5k - $249.35k
...difference drives change. As inventive transformation consultants, we blend our strategic, creative... ...and design, all underpinned by purpose‑driven technology. About the Job You’re Considering We are seeking a Director, Contact Center AI to lead client delivery and growth...TransformationLocal area- ...Atlanta is seeking a Senior Consultant to lead Contact Center Transformation. This role involves modernizing service operations into AI-enabled engagement hubs, focusing on... ...strong analytical background, utilizing AI-driven insights to optimize customer experiences....Transformation
- Honeywell is seeking a Director IT based in Atlanta, GA, with a hybrid schedule, to lead critical technology initiatives across Honeywell... ...scalable enterprise platforms to enable end-to-end digital transformation. You will align business strategy with IT execution, manage a...Transformation
- ...practice is at the forefront of transformation, offering excellent... ...thrive in a collaborative, team-driven culture. At KPMG, our people... ...KPMG is currently seeking a Director, Private Equity IT M&A –Due Diligence... ...add-onacquisitions; utilize AI-powered tools to accelerate...TransformationH1bLocal area
- ...brands move first through every era of transformation, defining what digital means for business... ...and now leading brands into the age of AI. Everyone has a prediction. Razorfish has... ...our people. We bring together curious, driven, and diverse thinkers who challenge convention...TransformationWork at office
- ...practice is at the forefront of transformation, offering excellent... ...thrive in a collaborative, team-driven culture. At KPMG, our people... ...KPMG is currently seeking a Director Insurance IT M&A - Due Diligence... ...technologylandscapes; implement AI-powered tools for predictive...TransformationH1bLocal area
- ...Global Head of Technology Sourcing will be a transformational leader, driving change and innovation in... ...and expense management, with a focus on AI, advanced analytics, and automation to... ...change initiatives, and exposure to AI-driven procurement solutions, is considered a...Transformation
- ...innovative Generative AI team, designed to explore... ...to projects that will transform how we manage risk and... ...our Technical Capability Director - GenAI, you will have... ...Development - Create and foster centers of excellence, driving... ..., and event‑driven architectures. Deep expertise...TransformationWork at officeImmediate start
- About Forge & AI Forge & AI is Honeywell's global... ...power Honeywell's transformation strategy and future growth... ...& AI sits at the center of Honeywell's enterprise... ...Description The Senior Director of Human Resources is... ...assumptions and provide data‑driven recommendations on...Transformation
$150k - $200k
...seeks a Manager/Senior Manager for End-to-End Supply Chain Advisory focusing on AI transformations. The role involves leading cross-functional supply chain engagements and shaping AI-driven value propositions while ensuring delivery excellence. Candidates should have 10...Transformation$110k - $160k
...looking for a Value Realization Office (VRO) Lead in Atlanta to drive supply chain transformations. This role will be pivotal in ensuring measurable business outcomes, employing AI-driven analytics for effective decision-making. The ideal candidate will have 3-6+ years...TransformationWork at office- Infor Inc. is seeking a Sr. Director of Analysis & Engagement to lead business analysts and drive AI integrations within the organization. The position focuses on enhancing... ...a smooth transition from traditional BI to AI-driven approaches. The ideal candidate will possess a...
- ...scale reinvention programs in an AI-enabled, data-informed... ...change strategies, design human-centered approaches, and guide clients through rapid transformation with GenAI as a practical enabler... ...disciplinary teams, deploy analytics-driven insights, and ensure governance,...Transformation
- Accenture in the United States seeks a Manager to lead transformation initiatives for energy clients, shaping strategy, future‑... ...technology. You will guide multidisciplinary teams, develop data‑driven solutions, and drive AI/agentic tools that accelerate value for grid...Transformation
- Sage is seeking a Director to lead the consolidation and transformation of its Data, Analytics & AI capabilities in North America. This strategic role focuses on unifying disparate... ...technology conversions and driving data-driven decision making across the organization....Transformation
- Partners Professional is seeking a Workforce Transformation Manager for a contract role in Atlanta. The role involves coordinating HR transformation... ...and facilitating cross-functional alignment in business and AI-driven changes. The position is scheduled for 32 hours, Monday...TransformationContract workMonday to Thursday
$192k - $278k
...infrastructure projects, especially data center facility and product designs.... ...team is at the forefront of transformation, driving innovation and... ...arm, you will advocate AI adoption, categorizing work into... ...‑impact opportunities for AI‑driven transformation within the...TransformationFull timeWork at officeWorldwide- ...are: The Advanced Technology Centers (ATCs) are the engine for reinvention in our clients’ transformation journey. Powered by more than... ...knowledge, the latest in Gen AI solutions, and tech expertise... ...microservices, serverless, and event-driven architectures to deliver...TransformationWork experience placementLive inWork at officeLocal area3 days per week
$185.76k - $334.32k
...Consult Partner in Atlanta to drive significant growth within the Specialty Insurance market. This role involves leveraging AI-driven transformation to modernize client operations while building relationships with C-suite executives. Candidates should have a deep...Transformation- EPAM Systems is seeking a senior leader to shape our AI-driven business operations offering. You will combine operational expertise... ...program leadership to guide global organizations through complex transformations, working in a hybrid role with travel to major hubs. You will...TransformationRemote job
$110k - $137k
...empowers companies to thrive in an AI‑first world by giving them... .... Reporting to the Director of Enterprise Systems and Solutions... ...outcomes through continuous, data‑driven improvements. Working closely... ...& Process Improvement Led transformation initiatives and has expertise...TransformationFlexible hours$103.35k - $140.55k
Associate Director - Infrastructure Controls Join to apply for the... ...role at Inside Higher Ed Get AI-powered advice on this job and... ...performance and deliver timely, data-driven reports to senior leadership... ...planning and digital transformation initiatives. Advance Project...TransformationFull timeContract workTemporary workPart timeFor contractorsWork at officeLocal areaRemote work- Salesforce is seeking a Specialist Account Executive in Atlanta to drive AI‑driven transformation for Agentforce, Data Cloud, and the Salesforce Platform. You will align business objectives with AI capabilities and lead multi‑cloud engagements within assigned accounts....Transformation
$224k - $312k
...will oversee a team of Support Experience Product Support Managers and ensure operational readiness, as well as drive AI-driven support transformations. The ideal candidate has 15+ years in project management, 5+ in leadership, and is passionate about AI and user satisfaction...Transformation$135.9k - $265.88k
Capgemini in Atlanta seeks a Manager/Sr. Manager in the Intelligent Industry practice to drive digital manufacturing transformations. The candidate will utilize AI and analytics to enhance manufacturing processes, manage client projects, and advise on modern factory...Transformation- Elevance Health is seeking an Enterprise Performance Digital Transformation Lead in Atlanta, Georgia. This role involves partnering with Digital... ...have a minimum of 15 years of experience and be skilled in AI and digital solution design. The position requires a hybrid work...TransformationWork at office1 day per week
$130k - $195k
...Chain Technology We are seeking a highly driven Senior Technical Delivery Manager -... ...combines delivery leadership, supply chain transformation, technology modernization, and proactive... ...enterprise environments Preferred: Exposure to AI‑driven supply chain analytics Preferred...TransformationFull timeTemporary workFlexible hours- Nagarro Inc is seeking a Director - Client Growth Partner in Atlanta, Georgia. This full-... ...by providing strategic advice on digital transformations. You will engage with technology and... ...client presence. Join Nagarro to influence AI-led transformation and direct impact customer...TransformationFull time
- ...division. You will partner with the Sr HR Director and software development leadership to... ...aligning with business strategy, focusing on AI-enabled change and PBM principles. You... ..., change management, and workforce transformation to support rapid growth while coaching executives...Transformation
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