Director, Software Engineering, Mobile Platform

Role Description

As the Director, Software Engineering, Mobile Platform, you will lead and scale Upstart’s Mobile Platform organization, shaping and driving our overall mobile platform strategy. With the majority of customer interactions now occurring via mobile, this channel is central to Upstart’s continued growth and to our ability to operate as a multi-product company. Your leadership will ensure that our mobile platform reliably supports every current and future product, while delivering a seamless, engaging, and high-performing customer experience. Specifically, Mobile Platform engineering is responsible for:

• Building a Strong Foundation – Developing shared platform capabilities (e.g., account creation, navigation, and observability) that power all loan products on mobile.
• Accelerate Mobile Development – Reducing friction for product teams by providing reusable components, reliable release pipelines, and high-quality testing frameworks.
• Expanding Our Reach – Improving application discoverability and onboarding flows (including app downloads and account creation) to bring more customers to Upstart.
• Maximizing Customer Lifetime Value – Enabling users to seamlessly manage their loan applications, access credit repeatedly, and make monthly repayments effortlessly.

As a key engineering leader, you will collaborate closely with Product Management, Legal & Compliance, UX/UI Design, Data Analytics, and Loan Product teams to drive mobile innovation and excellence. You will have the opportunity to refine the scope and strategy of Upstart’s mobile platform, as well as the long-term organizational structure of the mobile platform engineering team.

How you’ll make an impact:

• Define and drive the mobile platform vision – Establish a culture of technical excellence, innovation, and collaboration.
• Lead and grow a high-performing team – Recruit, mentor, and develop engineering leaders and individual contributors, fostering a sense of ownership and accountability.
• Deliver a world-class mobile experience – Lead the development of a robust, native iOS application that enables users to apply for loans, manage their accounts, and handle repayments seamlessly.
• Operationalize success metrics – Establish clear KPIs to measure engineering efficiency, product performance, and business impact.
• Drive automation and process improvements – Champion best practices in mobile development, CI/CD, testing, and deployment.
• Strategic Roadmapping & Prioritization – Partner with cross-functional teams to develop and execute medium- and long-term mobile strategies.

Qualifications

• Proven experience leading mobile engineering teams in high-growth, consumer-facing technology companies.
• Strong background in native mobile development using React Native (both iOS and Android preferred), including deep expertise in engineering best practices, frameworks, and scalable architectures.
• Demonstrated ability to scale and structure teams, balancing technical leadership with people management.
• Experience working closely with Product, Design, and Analytics to develop customer-centric mobile experiences.
• A data-driven mindset, with a strong ability to measure impact and drive continuous improvement.

Requirements

• This role is available in the following locations: Remote.
• As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

Benefits

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly.
• Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada).
• Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only).
• Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
• Health Savings Account contributions from Upstart for eligible plans (US only).
• Income protection benefits, including life insurance and disability coverage for added financial security.
• Paid time off, sick leave, and company holidays, in line with local requirements.
• Paid family and parental leave to support caregiving and major life moments (duration varies by country).
• Family-centered benefits to support fertility, parenthood, and caregiving needs.
• Employee Assistance Program (EAP) offering mental health support and life-centered resources.
• Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only).
• Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you.
• Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from.
• Connection and community through team events, all-company updates, and employee resource groups (ERGs).
• Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).