Patient Access Specialist

Job Title

Patient Access Specialist

Job Description

The Patient Access Specialist plays a critical frontline role in supporting organizational excellence in patient experience, operational efficiency, and revenue cycle performance. This position is primarily responsible for executing high-volume, detail-oriented pre-service activities to ensure all scheduled appointments are accurately prepared within the electronic health record (EHR) and aligned with payer and provider requirements. In addition to pre-service verification, this role supports business continuity by providing desk coverage. The role also includes resolving access-related billing work queue items and validating government payor requirements, directly contributing to clean claim submission and reduced denial rates. By ensuring a seamless and

Qualifications

Minimum Qualifications:

• High school graduate, GED, or formal education equivalent.
• High School/GED plus 4 years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling.
  Associate degree plus 2 years of experience in customer service, call center, business office administration, registration, billing, or scheduling.

Preferred Qualifications:

• Bachelor's degree.
• Three (3) years of experience in patient registration, scheduling, or billing in a healthcare environment.
• CHAA certification

Salary Information

$18.99/hr.

Required Documents to Apply

Resume

Special Instructions to Applicants

Recruitment Contact Information:

Please contact View email address on click.appcast.io for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Benefits Eligible

Yes