Administrative Support Specialist

Job Description

Job Description

Imagine360 is seeking an Administrative Support Specialist to join the team!  The Administrative Support Specialist is responsible for managing incoming documents by uploading and indexing them as needed, verifying member eligibility, and supporting member matching tasks within the SDS/Smart Data Solutions system. The individual also serves as a backup for Document Imaging Specialists and assists with mail processing duties.

Position Location: 100% onsite

Responsibilities include but are not limited to:

• Handles incoming documents, uploads and indexes as requested.
• Confirms member eligibility on incoming Medicaid and Electronic claims.
• Assists with member matching functions in the SDS/Smart Data Solutions system.
• Serves as a backup to the Document Imaging Specialists.
• Assists in the processing of incoming and outgoing mail as assigned.
• Provides timely and thorough follow-up with internal and external customers.
• Recognizes and alerts appropriate leadership of trends or other anomalies and participates in the solutions.
• Completes HIPAA training annually.

Required Experience/Education:

• High School Diploma or Equivalent
• One year of clerical, mailroom, or office experience or equivalent combination of education and experience

Skills and Abilities:

• Working knowledge of computers and software including but not limited to Microsoft Office products.
• Work in a fast-paced environment.
• Demonstrated organizational, problem solving, and analytical skills as well as detail oriented.
• Strong written, telephonic, and oral communication skills
• Demonstrated ability to work independently, prioritize workloads, multi-task and manage priorities to meet deadlines.
• Ability to meet deadlines, handle stress, interacts professionally with others.

What can Imagine360 offer you?

• Multiple Health plan options
• Company paid employee premiums for disability and life insurance
• Parental Leave Policy
• 20 days PTO to start / 10 Paid Holidays
• Tuition reimbursement
• 401k Company contribution
• Company paid Short & Long term Disability plus Life Insurance
• Professional development initiatives / continuous learning opportunities
• Opportunities to participate in and support the company's diversity and inclusion initiatives

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Imagine360 is a health plan solution company that combines 50+ years of self-funding healthcare expertise. Over the years, we've helped thousands of employers save billions on healthcare. Our breakthrough total health plan solution is fixing today's one-size-fits-none PPO insurance problems with powerful, customized, member-focused solutions.

Imagine360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

**RECRUITMENT AGENCIES PLEASE NOTE: Imagine360 will only accept applications from agencies/business partners that have been invited to work on a specific role. Candidate Resumes/CV's submitted without permission or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation**