Human Resources Generalist

At WorldTrips, a proud member of the Tokio Marine HCC group of companies, we believe in more than just business-we believe in empowering our people. As a global leader in specialty travel medical and trip protection insurance, we are passionate about preparing travelers for the unpredictable while fostering a work environment where bold ideas and transformative solutions are valued at every level. Our mission, "To Be a Good Company," reflects our commitment to people and community, recognizing the importance of giving back and driving positive change.

We are proud to be named as a Top Workplace Winner for the past three years by IndyStar! Our renovated office, located in Carmel, IN, is only steps away from the Carmel City Center for shopping, dining, and entertainment.

WorldTrips looking for a people-focused HR Generalist who is passionate about creating exceptional employee experiences and supporting business success through strong HR partnerships. This role serves as a trusted resource to employees and leaders, helping to foster a positive, engaging, and high-performing workplace culture. The HR Generalist supports a broad range of human resources functions across the employee lifecycle, ensuring the delivery of effective HR programs, processes, and services that align with organizational goals. This position offers the opportunity to make a meaningful impact by supporting talent initiatives, enhancing the employee experience, and contributing to the overall success of the organization.

• Hybrid Only Position - Based in Carmel, Indiana

Key Responsibilities
Recruitment & Talent Acquisition

• Execute the full-cycle recruiting process for all open staff-level and some management/senior-level hires, as requested. Which includes managing hiring requisitions, sourcing candidates, conducting phone screenings, coordinating interviews, applicant testing, handling background and reference checks, and presenting finalists offers for employment.
• Prepare and maintain new hire paperwork and enter information into the HRIS system.

• Ensure proper orientation and onboarding for new hires

Employee Records & HR Administration

• Maintain all personnel and recruiting files in accordance with company and legal requirements.
• Maintain accurate employee records through data entry and ongoing maintenance within the automated HR system.
• Develop and distribute reports for HR projects and functions using designated HR reporting tools.
• Respond to employee and manager inquiries regarding policies, procedures, and programs.

• Assist managers of assigned work groups in determining appropriate pay rates for employees within their areas.
• Send reminders to managers regarding pending performance reviews and process HR pay change documentation for review cycles.
• Administer all company HR policies for assigned locations.

Employee Relations

• Handle general employee relations issues as they arise, with manager input as needed.
• Process terminations, including preparing HR documents for payroll, conducting exit interviews, and completing related activities.

HR Operations & Special Projects

• Assist the HR Manager with completing all change, new hire, and termination documentation, ensuring appropriate approvals are obtained and payroll deadlines are met.
• Perform other related duties, including assisting with special projects, acquisition activities, audit preparation, employee event planning, timesheet review, and management of temporary employment agency relationships.

Skills and Experience Needed:

• 4 year bachelor's degree in a Human Resources, Business, or the equivalent education and/or experience
• Minimum of 2 years of HR Experience
• Understand and apply job-related policies, procedures, and best practices.
• Communicate clearly and professionally, maintaining confidentiality and using good judgment.
• Stay organized, analyze information effectively, and manage multiple tasks at the same time.
• Keep up to date on industry trends, legal requirements, and technical changes that may affect the business.
• Be comfortable using Microsoft Office programs, including Excel, PowerPoint, and Word.
• Prior experience using Workday is preferred but not required.

What We Offer

• Hybrid Schedule, 2 days work from home and 3 days in office
• Strong learning culture with ongoing development opportunities
• Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment
• Basic life and disability insurance
• 401(k) plan with 6% company match
• 20 days of PTO, two floating holidays, approximately 11 paid holidays, and volunteer time off
• Paid parental leave
• Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription
• Student loan matching program

If you are a motivated professional with the skills and experience to succeed in this role, we encourage you to apply and join our team. Join a team where your success is our priority!

WorldTrips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction or challenge the accuracy of the background report.


As an insurance company, we comply with certain federal, state and local laws such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC § 1033(e)), which restricts our ability to employ individuals with certain types of criminal convictions. Where not restricted by law and for criminal history not covered by this law, the Company will consider qualified applicants with arrest or conviction history in compliance with applicable law.


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