Senior Supervisor, Quality

Location US-MA-Marlborough About the Role Boston Scientific was recognized as a Glassdoor Best Place to Work in 2026, ranking No. 15 on the Top 100 list. The Senior Supervisor will support the Global Quality Distribution Product Controls (DPC) team by supervising, coordinating, assigning and directing the work of Business Process Administrators and Analysts, while performing related administrative duties in support of departmental, functional, site, divisional and corporate goals. The Global Quality Distribution Product Controls team is responsible for the execution and implementation of quality and distribution controls in SAP globally and will have high visibility within the company. This role plays a critical part in ensuring compliance, operational excellence and continuous improvement across global processes. Work model: hybrid – employees must be in the local office at least three days per week. Sponsorship is not offered for this position. Responsibilities Provide day‑to‑day supervision of DPC operations, including hands‑on support and oversight of SAP transactions and related activities. Plan team assignments and schedules to meet service‑level commitments and business priorities. Assess resource needs and develop capacity and contingency plans to ensure continuity of support. Train, coach and develop employees; create and maintain training plans and records to ensure role readiness and compliance. Partner with the manager to establish and maintain goals, objectives and budgets; ensure adherence to quality system, regulatory and safety policies and procedures. Define, track and report key performance indicators (KPIs); use data to identify trends and drive improvements. Promote an inclusive, respectful workplace that enables all employees to contribute to their full potential. Provide coaching, performance feedback and development support to help employees achieve results and progress toward career goals. Build strong cross‑functional relationships and collaborate effectively with business partners. Address nonconformances and ensure timely, accurate system updates and documentation, as required. Identify, recommend and implement process and procedural improvements to strengthen compliance, quality and efficiency. Communicate complex information effectively, guiding and influencing others as needed; represent the team in cross‑functional meetings and presentations. Support the Magellan program (S/4HANA global rollout), including change readiness, training support and stabilization activities, as assigned. Required Qualifications Bachelor's degree Minimum of 5 years’ experience in the medical device or pharmaceutical industry Minimum of 2 years’ experience in a quality systems or quality assurance role Minimum of 2 years’ experience with SAP Proficiency in Microsoft Office Suite (Outlook, Excel, Word, etc.) Strong written and verbal communication skills, with the ability to collaborate effectively across functions Fluent in English Demonstrated ability to lead and influence a team in a positive, collaborative manner Preferred Qualifications Previous supervisory experience in shared services or production environments Experience in the medical device industry Compensation Minimum Salary: $89,200 Maximum Salary: $169,500 Variable compensation may include overtime, shift differential and annual bonuses for non‑exempt roles, and long‑term incentives for exempt roles. Equal Employment Opportunity Boston Scientific Corporation is an equal opportunity employer. We hire without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class. COVID‑19 Vaccination Requirement Certain U.S. based positions, including field sales and service roles, require proof of COVID‑19 vaccination. Candidates will be notified during the interview and selection process if the role requires proof of vaccination as a condition of employment. Prohibited Substance Test This role is deemed safety‑sensitive; candidates will be required to pass a prohibited substance test. Other Requirements For MA positions, it is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability. #J-18808-Ljbffr