Field Expert and back up caregiver

Field Expert & Backup Caregiver

ComForCare Home Care – North Austin
Location: Round Rock

We are looking for a dependable, proactive, and people-focused Field Expert & Backup Caregiver to support our growing team.

This hands-on role combines client support, caregiver recruitment, office support, and backup caregiving.

What You’ll Do

• Meet new clients and understand their care plans and expectations.
  
  
• Introduce and support caregivers during first-time shifts.
  
  
• Conduct client check-ins, supervisory visits, and reassessments.
  
  
• Help recruit, orient, and onboard quality caregivers.
  
  
• Support office operations and work closely with scheduling.
  
  
• Identify concerns early and take initiative to solve problems.
  
  
• Step in as a backup caregiver when urgent coverage is needed.
  
  
  
• Participate in a rotating after-hours.
  
  
  

Must-Have Qualifications

• Professional caregiving experience – required.
  
  
  
• Previous office/administrative experience – required.
  
  
  
• Ability to multitask, prioritize, and stay organized.
  
  
  
• Dependable, accountable, and able to work independently.
  
  
• Strong communication and problem-solving skills.
  
  
• Comfortable working both in the office and in clients’ homes.
  
  
  
• Willing and able to participate in the on-call rotation.
  
  
  
• Reliable transportation.
  
  

Home care agency experience is strongly preferred.

What Success Looks Like

Great caregivers. Happy clients. Smooth operations. Reliable coverage. Problems solved early.

If you are a caregiver ready to grow beyond direct care, take on more responsibility, and develop experience in home care operations , we would love to hear from you.