Adorn Bar & Restaurant - Host/ess

Host/ess

The Host/ess is an essential member of the Adorn Bar & Restaurant team which is dedicated to providing exceptional quality and service to our guests.

We are looking for individuals who possess a high level of attention to detail and a strong work ethic. The ability to multitask and prioritize is also essential for this position. The Host/ess is responsible for ensuring a positive experience for guests of our Bar & Restaurant through a positive arrival and strategic management of the floor and flow of the outlet.

Successful candidates will be a willing team player, comfortable with electronic systems and willing to accept assignments on as need basis, in order to promote team work.

What you will do:

• Maintain the reception area and entrance in all aspects of stocking and cleanliness
• Retain all assigned wardrobe in accordance with established standards and uniform guidelines
• Work in an efficient and professional manner while maintaining a positive attitude and deliver superior guest service at all times
• Perform all assigned duties as detailed in your opening, afternoon and closing checklists
• Distribute the server's slips (guest notes) and ensure any updates are given to servers and management promptly
• Check the blocking sheet to identify all regulars and VIP guests
• Use OpenTable when taking reservations and when checking on current or future reservations; ensure accuracy when entering data into OpenTable
• Answer calls promptly to maximize the restaurant's capacity
• Try to accommodate regulars and reservation requests of concierges
• Utilize all tables to achieve higher turnaround of guests
• Work closely with concierges and other agents to increase guest satisfaction
• Assume all other responsibility relating to operational items at the reception desk
• Complete all administrative duties competently, efficiently, thoroughly, and in a timely manner

What you bring:

• Candidate must be fluent in English, both verbal and written.
• Knowledge and ability to operate various electronic systems.
• Service Passion for Luxury Hospitality
• Requires attention to detail and problem-solving skills
• Previous work experience in a free-standing Restaurant/Bar strongly preferred.

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

What we offer:

• Compensation: $24.36 - $25.86 per hour
• Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you elevate your craft.
• Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
• 401(k) Retirement Plan including Employer Matching Program
• Inclusive and diverse employee engagement & recognition events all year-round.
• Exclusive discount and travel programs with Four Seasons
• Complimentary Dry Cleaning for Employee Uniforms & Employee Meals
• And so much more!

Schedule & Hours:

• Full Time
• Flexibility to work early mornings, evenings, weekends and holidays.

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the People & Culture Department at View phone number on click.appcast.io.

Don't miss this opportunity to be part of our award-winning team, while developing your career with the world's leading luxury hotel company! We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.