Sr. Manager, Payroll

2626 W Beryl Ave Phoenix Arizona, 85021,

Position Description:
Manages a complex, dynamic, multi-company, multi-state payroll, including garnishments, benefits and taxes, consistent with federal and state wage and hour laws, for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities.

Essential Duties and Responsibilities:

• Ensures accurate reporting of payroll returns (W-2's, 941's, Unemployment, Workers' Comp, etc.).
• Monitors submissions of approved timesheets; ensures valid data transfers to/from payroll service.
• Resolves customer complaints or answers customers' questions regarding payroll policies and procedures.
• Provides team members with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Partners with Human Resources to develop and maintain efficiencies with payroll and benefits.
• Researches, compiles, and prepares reports, manuals, correspondence, or other information required by leadership or governmental agencies.
• Ensures all wages, taxes, benefit deductions, etc. are handled in accordance with federal, state, and local tax laws.
• Critically reviews and analyzes current payroll, benefits, and tax procedures in order to recommend and implement changes leading to best practice operations.
• Manages the timely and accurate generation of payroll and other withholding reports.
• Verifies compliance with federal and state payroll requirements, and stays current with changes in the law.
• Documents payroll processes and procedures and ensures compliance with government requirements.
• Collaborates with other members of the Finance team to ensure the accuracy of any changes made to the Workday Payroll module configuration.
• Maintains regular and consistent in-person attendance.
• Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
• Plays critical role in driving company culture change efforts and change management processes.
• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• Bachelor's degree in Accounting, Finance or Business, or equivalent work experience, required.
• Must have 7+ years' experience with high volume employer (1,500+ employees)
• Must have experience overseeing multi-state payroll processing.
• Must be familiar with payroll laws and practices, including but not limited to California, Arizona and Maryland.
• Strong Microsoft Office skills, including Word, Excel, and Outlook.
• Proven ability to be analytical and handle data effectively.
• Demonstrated ability to simultaneously manage multiple, complex projects in varying stages of development.
• Strong history of quickly building relationships, gaining credibility, and partnering with departments leaders and peers.
• Excellent written and verbal communication skills.
• Ability to speak and read English proficiently.
• Strong organizational and project management skills with strong attention to detail.
• Possess the maturity to handle sensitive information.
• Experience with Workday Payroll and ADP required, experience with Paylocity preferred.
• Certified Payroll Professional (CPP) certification preferred.
• Ability to pass a background check and drug screen, where applicable for position.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at View phone number on click.appcast.io option 6 or View email address on click.appcast.io if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at View phone number on click.appcast.io, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( to learn how to report it.