Business Development Representative | Service & Maintenance

Job Description

Job Description

About Crabapple Roofing

Crabapple Roofing is a commercial roofing contractor serving clients throughout the Southeastern United States. We have built our reputation on quality workmanship, responsive service, and long-term relationships. Our team is factory-trained, certified on leading roofing systems, and committed to doing things the right way — whether the project is a small repair or a complex commercial roof system.

Service and maintenance is a critical part of our business and a major area of growth. This role is designed for someone who wants to build relationships, stay active in the field, and help clients protect their facilities through proactive roof care.

Position Overview

The Junior Business Development Representative – Service & Maintenance is a front-facing, field-based role focused on generating service, repair, and maintenance opportunities for existing and new clients. This position works closely with our service team to identify needs, build trust, and convert inspections into long-term customers.

This is not a desk job. The right candidate is comfortable being on rooftops, climbing ladders, meeting clients in person, and representing Crabapple Roofing professionally in the field.

Key Responsibilities

• Develop and grow service and maintenance relationships with:
  • Property managers
  • Facility managers
  • Building owners

• Proactively identify service and repair opportunities through:
  • Site visits
  • Visual roof observations
  • Client conversations

• Perform basic roof walk-throughs and inspections (training provided)

• Work closely with service managers to:
  • Communicate findings
  • Assist with scope development
  • Support proposals and follow-up

• Build and manage a service-focused sales pipeline in the company CRM

• Follow up consistently and professionally to convert inspections into approved work

• Represent Crabapple Roofing’s values of quality, service, and accountability at all times

Physical & Field Requirements

• Comfortable working at heights and accessing rooftops
• Comfortable climbing ladders and navigating commercial roof systems
• Able to safely perform rooftop walk-throughs and site visits in varying conditions
• Willing to spend the majority of time in the field, not behind a desk

Qualifications

• Self-motivated, dependable, and relationship-oriented
• Strong interpersonal and communication skills
• Comfortable meeting clients face-to-face and building trust
• Prior outside sales experience preferred (construction, roofing, or facilities experience is a plus, but not required)
• Valid driver’s license with a clean driving record
• Ability to represent the company professionally at all times

Compensation & Benefits

• Competitive base salary plus commission
• Company vehicle and gas card provided
• Company cell phone provided
• Company laptop provided
• Comprehensive onboarding and training
• Ongoing support from experienced service and operations teams
• Opportunity to grow into senior service sales or broader business development roles

Why This Role Matters

This position plays a key role in helping our clients extend the life of their roofs and avoid costly problems through proactive service and maintenance. It is also an excellent opportunity for someone looking to build a long-term career in commercial roofing sales with a company that values integrity, relationships, and quality work.