Client Associate

Select Client Associate

At Hausmann Group, we empower our associates to provide exceptional support to our clients and team members. As a Select Client Associate, you will use organizational skills and attention to detail to support our clients and manage workflows independently.

• Client Systems Management: Uses strong attention to details and organizational skills when updating and maintaining our client systems. Accurately and efficiently uses and updates our internal databases in Applied EPIC. Manage client policies by adding, changing, renewing, and terminating data under the direction of Select Consultants. Assists Select Consultants with project assignments, when requested and appropriate.
• Communication: Effectively communicates with internal and external stakeholders to prioritize client needs & timelines. Obtain important documentation to support the client experience. Attends department meetings to stay up to date with carrier-specific information, as well as changes to workflows and procedures.
• Collaboration: Be respectful of diverse thoughts, views, and approaches. Work collaboratively with others to meet shared objectives. Ask questions to ensure understanding of team goals and tasks.
• Organization: Navigate internal resources to support client renewals, compliance, and marketing initiatives. Works with Select Consultant team to set reasonable deadlines, follows up and communicates status of requests and projects.

Requirements

• You represent Hausmann and undoubtedly live by our core values. Meaning, you are a kind and empathetic colleague that values a welcoming office environment for all, and you promote a culture of continuous improvement and innovation throughout the agency.
• One year of office experience in a business environment preferred.
• Obtain and maintain a Wisconsin Property & Casualty license within 90 days of hire.

Physical Requirements:

• Able to work in a stationary position 90% of the time.
• Constantly able to operate a computer and other office productivity machinery 90% of the time.
• Constantly able to observe details, including letters, numbers and colors, at close range.
• Able to move or transport objects weighing up to 10lbs. Frequency and duration will vary.

Working Conditions:

• Position will be headquartered in the Madison, WI office. A valid driver's license is required.
• Hausmann Group offers a hybrid working environment with three days in the office and up to two days at home.

Hausmann Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all associates and applicants. We provide reasonable accommodation to qualified individuals with disabilities to ensure they can perform essential job functions. If you require an accommodation due to a disability, please contact Human Resources.

Don't meet every single requirement? At HG we are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.