Account Manager

Account ManagerAccount Manager – Government Recruitment ServicesThe Account Manager for Government Recruitment Services is responsible for managing and expanding relationships with government clients, ensuring the delivery of high-quality staffing solutions, and driving contract performance within the public sector. This role oversees full-cycle recruitment operations, client engagement, workforce compliance, and performance management while ensuring adherence to government regulations, labor laws, and contractual requirements.Key ResponsibilitiesDevelop and maintain strong, long-term relationships with government clients, serving as the primary point of contact for all account-related matters.Collaborate with clients to understand workforce needs and develop tailored recruitment and staffing strategies aligned with agency objectives.Oversee end-to-end recruitment operations, including requisition intake, sourcing strategy, candidate screening, interview coordination, offer management, onboarding, and placement tracking.Ensure timely delivery of qualified candidates while maintaining required service levels, fill rates, and workforce continuity.Monitor assignment durations, workforce utilization, and compliance with contractual hour or placement limitations.Address performance issues and coordinate timely candidate replacements when necessary.Ensure compliance with federal, state, and local employment regulations, including the Affordable Care Act (ACA) and Fair Labor Standards Act (FLSA).Maintain accurate, audit-ready documentation supporting regulatory, contractual, and reporting requirements.Coordinate incident reporting, documentation, and risk-related matters in collaboration with client stakeholders.Prepare and deliver regular performance reports, including workforce metrics, compliance indicators, fill rates, retention data, and billing summaries.Provide strategic updates to senior leadership regarding account performance, client satisfaction, risks, and growth opportunities.Stay informed about industry trends, government hiring practices, labor law changes, and policy updates that may impact recruitment strategies.Identify opportunities for account growth and expansion within existing government partnerships.Skill Set InfoBachelor's degree in Business Administration, Human Resources, Public Administration, or related field (or equivalent professional experience).Experience in staffing, workforce solutions, or recruitment account management.Demonstrated experience managing government, public sector, or highly regulated client accounts.Strong knowledge of full-cycle recruitment processes and workforce planning.Working knowledge of ACA, FLSA, and general employment compliance requirements.Experience managing performance metrics, service-level agreements, and reporting deliverables.Strong organizational skills with the ability to manage multiple assignments and deadlines simultaneously.Excellent communication, client engagement, and stakeholder management skills.Experience supporting federal, state, county, or municipal government agencies.Familiarity with government contracting regulations and public procurement processes.Knowledge of retirement system disclosure requirements in public sector environments.Background in high-volume or multi-department staffing programs.Advanced proficiency in workforce reporting and data analysis tools.