Technical Lead

Salary: $75,000 - 125,000 per year Requirements:

• Bachelors degree in Computer Science, Business, Information Technology, or a related discipline, or equivalent relevant experience
• Experience delivering successful software and hardware system implementations
• Background in the elections industry, including maintenance or operation of voting systems
• Experience working with county or state government customers
• Working knowledge of Windows client and server operating systems, Microsoft SQL databases, networking infrastructure, client-server architecture, switch management, static and dynamic IP configuration, and general security concepts
• Experience with system virtualization such as VMware, software development, or hardware and software quality assurance testing
• Strong written and verbal communication skills with internal teams, customers, and government partners
• Highly organized with strong project coordination, time management, and attention to detail
• Ability to analyze data and technical issues, identify root causes, and propose practical solutions and preventive measures
• Ability to build and maintain trusted business relationships with customers
• Willingness and ability to travel, primarily within the assigned territory, with additional travel as needed
• Illinois residency required
• Ability to commute to Chicago, IL 60602

• Own the technical relationship for assigned customers and serve as the main contact for technical questions, issue resolution, and project scoping
• Build and maintain working knowledge of Illinois election laws, regulations, processes, certified software and firmware versions, system configurations, equipment, and customer environments
• Develop technical and operational expertise to diagnose complex customer issues, identify preventative actions, and escalate when needed
• Support election programming activities, including jurisdictional rules and processes, election project coordination, template projects, ballot programming guidance, and test deck support
• Lead jurisdiction-specific full-system election simulations, document gaps, define requirements, and support user acceptance testing strategy and planning
• Record hardware and software anomalies, communicate findings clearly, and collaborate across teams to deliver workable solutions from both technical and business viewpoints
• Provide jurisdictional guidance to Engineering, participate in testing new or existing functionality, and support product development with customer feedback and market needs
• Support state certification efforts by identifying technical and legal requirements and contributing to requirements definition, preparation, testing, and certification activities
• Plan and support system implementations, upgrades, equipment delivery, acceptance testing, preventive maintenance, normal maintenance, and election-day readiness
• Deliver customer and staff training on election products, testing, programming, and election-day support procedures
• Partner with Sales on technical responses, project scoping, RFP support, demonstrations, and fulfillment activities as needed
• Adapt to shifting priorities, competing demands, tight deadlines, and unexpected events while maintaining a professional, customer-focused approach

• Firmware
• Hardware
• Support
• SQL
• Security
• VMware
• Windows

More:

We are Liberty Vote, a technology company that develops and supports election systems for government customers. We stand out through our focus on customer service, transparency, and innovative technology. We are hiring a Technical Lead to support assigned customers and jurisdictions in Illinois as the technical partner to our Customer Success Manager. This role is hybrid in Chicago, IL 60602, requires Illinois residency, and involves frequent travel to customer and project locations. The expected salary range is $75,000 to $125,000 per year, depending on experience, and the role is bonus and benefits eligible. We offer a benefits package that includes 401(k), 401(k) matching, dental insurance, employee assistance program, flexible schedule, flexible spending account, health insurance, health savings account, life insurance, paid time off, referral program, retirement plan, and vision insurance. Relocation assistance may be offered based on individual circumstances, and the position remains open until filled. We are an equal opportunity employer.

last updated 36 week of 2026