Commercial Roofing Service Crew Member

Job Description

Job Description

Summary/Objective

At Mahaney, our mission is simple: solve construction problems to benefit all. Guided by our values of Threefold Decision Making, Relentless Problem Solving, Lead Well, Elevate the Craftsman, and Others First, we operate with skill, precision, and purpose.

The Service Crew Member supports the service team by assisting with roof leak investigations, repairs, and preventative maintenance while delivering safe, high-quality workmanship and exceptional customer service. This entry-level position works alongside experienced team members to develop roofing skills and contribute to the successful completion of daily service work.

How You’ll Live Out Our Core Values

Threefold Decision Making

• Make decisions that benefit the customer, the company, and your teammates.
• Work safely, efficiently, and responsibly while protecting company resources and delivering exceptional service.

Relentless Problem Solving

• Take initiative by staying productive, seeking solutions, and looking for opportunities to add value.
• Approach every repair with a willingness to learn, improve, and solve customer problems safely and efficiently.

Lead Well

• Demonstrate accountability by following instructions, accepting feedback, and maintaining excellent attendance.
• Promote a safe, positive work environment through teamwork, professionalism, and consistent effort.

Elevate the Craftsman

• Take pride in producing quality, watertight repairs while following company standards and best practices.
• Continuously develop roofing knowledge and technical skills through training, coaching, and hands-on experience.

Others First

• Treat customers and coworkers with professionalism, respect, and a positive attitude.
• Support the team by communicating effectively, being dependable, and following all safety protocols.

Essential Functions / Responsibilities

• Diagnose leaks and roofing deficiencies accurately and efficiently.
• Perform repairs across a wide range of commercial roofing systems.
• Support our Preventative Maintenance Program through inspections, minor repairs, and ongoing maintenance.
• Document work performed with clear photos and detailed notes using mobile applications.
• Assist the foreman with service calls and daily job preparation.
• Communicate professionally with customers upon arrival at job sites.
• Perform work that meets Mahaney's standards for quality, safety, productivity, and watertightness.
• Participate in daily production meetings and required company training.
• Assist with job site cleanup, debris removal, and maintaining an organized work area.
• Proactively seek additional work and remain productive throughout the day.
• Demonstrate initiative and willingness to learn new tasks and responsibilities.
• Learn and utilize company systems, including FCS and TFM.
• Safely operate hand and power tools.
• Maintain required personal protective equipment and company-issued tools.
• Receive coaching from the Superintendent and apply feedback to improve performance.
• Follow all company safety policies and procedures.
• Maintain a clean, professional appearance and exceptional attendance.

What You Bring

• Some construction experience. Commercial roofing experience preferred.
• Ability to follow all Mahaney Safety Policies and procedures.
• Ability to work various schedules while maintaining excellent attendance.
• Willingness and ability to learn new skills.
• Ability to work respectfully with diverse teams.
• Ability to follow verbal and written instructions.
• Maintain required tools and personal protective equipment.
• Ability to communicate in English or Spanish.
• Must pass a pre-employment physical, agility test, and drug screen.
• Valid driver's license preferred.

Compensation & Benefits

• Individual Health Insurance paid 100% by Mahaney, a Tecta America Company, LLC.
• Life Insurance Policy paid 100% by Mahaney, a Tecta America Company, LLC.
• Voluntary dental, vision, and other supplemental benefits.
• Eligible for accrued Paid Time Off after 90 days.
• Eligible for 401(k) contributing after 30 days and company match after 1 year.

Physical Demands & Working Conditions

• Ability to lift 75 lbs.
• Ability to climb a 40+ft ladder.
• Ability to stand on feet and kneel for long periods of time, 12+ hours.
• Ability to work on elevated levels.
• Ability to work in dusty/dirty conditions.
• Ability to work in extreme weather conditions (heat/cold).

Other Duties

This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities required of the employee. Duties and responsibilities may change at any time with or without notice.

EEO Statement

Mahaney is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by federal, state, or local laws.