Office & Operations Coordinator

One North is a digital experience agency that combines curiosity, scale, and agility to shape the future. As part of TEKsystems, a leading provider of business and technology services, we offer boutique solutions to solve complex problems. Our multidisciplinary teams of strategists, designers, and technologists excel in research and discovery, experience strategy, design, experience management, and technology implementation. Whether clients are establishing a vision for an experience or optimizing an existing one, we help businesses understand their audiences, design experiences, maximize technology, and bring their digital ideas to life. The world’s most successful companies rely on us to forge the future through electrifying work that sparks innovation and drives results.

Here’s what the opportunity supported through our TEKsystems Global Services (TGS) Talent Acquisition Team requires:

Position Overview

Our Operations team manages the day-to-day functions of the office, including front desk and office coordination activities, as well as the processes and internal tools that keep the agency and our projects running smoothly. The Office & Operations Coordinator will be responsible for the front desk / reception and office admin-related activities and will work with the rest of the operations team to keep our time capture process running smoothly and to provide operational reporting.

We are looking for a detail-oriented self-starter who is proactive, well-organized and can manage multiple projects at once. The ideal candidate is someone who enjoys staying busy, working closely with others to solve problems and possesses a warm and welcoming tone.

Responsibilities

Front Desk & Office Responsibilities:

o Note: This individual will have important front-desk duties, so we expect this person to be in the office 5 days a week.

o Manage reception responsibilities including daily mail distribution, answering the phone, updating welcome display, etc. Be present at the front desk to greet visitors (including clients and potential candidates) and receive deliveries from 8:30 am – 5:00 pm Monday-Friday; coordinate front desk coverage when you are away.

o Manage overall appearance of One North’s office space, including wiping down desks and white boards, washing dishes in the sink, tracking repairs that may be needed, tidying up the office and preparing meeting rooms.

o Lead relationships with building facilities team and vendors and manage employee’s office-related requests (ordering ID badges, communicating building announcements, etc.). Add all scheduled visitors to the building’s security system prior to arrival.

o Order food and snacks for meetings and special occasions, while staying on budget; handle day-of food setup & breakdown.

o Order office supplies and track inventory, keeping the office (and its beverage refrigerator) stocked and the supply closet organized. Perform occasional supply runs (sometimes Instacart can’t get snacks here fast enough!).

o Manage intra-office communications through coordination of bi-weekly All Agency Meetings, email announcements, lounge monitors and other special requests.

o Assist executives with administrative needs, including expenses, PPTs and event planning.

o Identify opportunities to improve office culture and processes by observing day-to-day operations and employee behavior. Communicate findings and recommendations to leadership and participate in improvements, as appropriate.

Operational Responsibilities:

o Partner with others on the operations team to complete employee onboarding and offboarding tasks, ensuring new employees feel welcome and hit the ground running.

o Own purchase card management, including tracking expenses, organizing receipts, and reporting on properly classification of costs.

o Submit invoices and manage employee incentive programs—UberEats, etc.

o Oversee Project details in Financial System, including:

 Initiate project setup and monitor set-up process

 Monitor and maintain project & project team data (rates, dates, team, etc)

o Facilitate and enforce time entry process.

o Project reporting - Ability to translate raw data into clear, actionable insights for team

 Perform periodic project and practice reporting for agency leadership

 Perform periodic project time reporting and validation against financial information for Project Management team members

 Provide ongoing reporting on status and profitability of yearly recurring projects (OSPs, Data Strategy Retainers, Software Maintenance, etc)

o Ownership of special projects, as determined by Manager

Qualifications, Experience, Knowledge & Skills

• 1 or more years of Administrative, Office Management or related experience, with a majority of that at a growing or startup organization

• Self-starter with strong prioritization and organizational skills, able to work autonomously and manage competing demands effectively

• Professional communication skills and presence paired with an unfaltering positive attitude

• Trustworthiness and discretion with confidential information

• Experience with MS-Office 365, with strong Excel confidence:

o Comfortable with advanced actions (pivot tables, XLOOKUP, conditional formulas, etc.)

o Strong analytical mindset with a focus on data accuracy and clarity

• Prior exposure to PeopleSoft, Float, or similar Professional Service Automation tools desired

This is a Permanent position based out of Chicago, IL.

The pay range for this position is $38000.00 - $48000.00/yr.

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. Benefits are subject to change and may be subject to specific elections, plan or program terms. Our benefit plans include the following: · Medical, dental & vision · 401(k)/Roth · Insurance (Basic/Supplemental Life & AD&D) · Short and long-term disability · Health & Dependent Care Spending Accounts (HSA & DCFSA) · Transportation benefits · Employee Assistance Program · Tuition Assistance · Time Off/Leave (PTO, Paid Family Leave)

This is a fully onsite position in Chicago,IL.

This position is anticipated to close on Jun 7, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.