Desk Assistant

Required Qualifications Must always be enrolled on at least a half‑time basis at the University of Georgia when classes are in session (minimum six credit hours for undergraduate and professional students during fall/spring semesters; minimum five credit hours for graduate students). Credit hour minimums during summer terms may be different. Consult the University Housing Human Resources office for additional information. Must be in good standing with the Office of Student Conduct and University Housing. Good standing is defined as not being found responsible for policy violations that would interfere with the ability to perform tasks typically assigned to student employees, and having completed any required sanctions within prescribed deadlines. Conditions of Employment Student employees are considered temporary employees and may be separated at any time without notice. Separation is not grievable or subject to appeal. May not hold dual employment within the university during summer terms; student employees may not have another student position when employed with University Housing. Must not exceed 20 hours of work per week while enrolled in classes. Limitations on hours worked in summer enrollment are not affected. Must not exceed 6 consecutive hours of work per shift without a 30‑minute break. Must be available to work a minimum of 8 hours of desk shifts per week, including overnight shifts (for Night Desk Assistants) and covering weekends, academic breaks, and holidays throughout the semester. Must be available to work during some home football games as required by the assigned community. Must attend mandatory mandatory mandatory mandatory mandatory mandatory documentation mandatory mandatory mandatory mandatory mandatory training on August 10, 11, and 12, 2026. Training is not negotiable. Responsibilities Provide exemplary customer service to residents, guests, visitors, faculty, and staff who interact with community desks and office spaces. Function as a resource for accurate information concerning Housing and university operations. Support the community office staff by performing assigned administrative responsibilities efficiently. Assist in opening, closing, and transitioning residence halls, including early arrival, late departures, and work during break periods and finals week. Support, communicate, enforce, and abide by all university and department policies, procedures, and regulations. Follow appropriate protocols in addressing incidents and potential policy violations. Assist community office staff during a crisis or emergency, maintaining confidentiality. Participate in all departmental and community training. Participate in all meeting activities, including staff meetings, community staff meetings, and one‑on‑one meetings with the supervisor. Follow appropriate community desk policies and procedures, including key management, equipment check‑out, and access control. Sort, record, distribute, and forward mail, packages, and newspapers according to USPS regulations and community procedures. Perform other duties consistent with the purpose of the position as assigned. Background Investigation Offers of employment are contingent upon completion of a background investigation, including a criminal background check, verification of credentials and employment history, mandatory mandatory mandatory mandatory mandatory mandatory mandatory credit check as applicable, and mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory drug testing for high‑risk responsibilities. Please visit the UGA Background Check website for details. EEO Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, veteran status, or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (View email address on click.appcast.io). Contact Information Questions concerning this position may be directed to the recruitment contact: Kim Roberson, Recruitment Contact, Email: View email address on click.appcast.io. Location Athens Area Compensation and Schedule Hourly rate: $12.00 Anticipated start date: 08/10/2026 Posting date: 06/01/2026 Closing date: Open until filled. #J-18808-Ljbffr University of Georgia: University Housing