Backhaul Coordinator/Dispatcher

Join Our Team at BJ's Wholesale Club

BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.

We're a team built on purpose and opportunity. Join us and be part of something meaningful.

Why You'll Love Working at BJ's

At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future both on and off the job. When you grow, we grow.

Here's just some of what you can look forward to:

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*

*Eligibility requirements vary by position.

Job Summary

Schedule and monitor drivers and equipment to provide on-time delivery and backhaul performance.

Job Responsibilities

• Utilize dynamic routing program to efficiently route outbound product.
• Respond promptly to driver inquiries regarding, but not limited to, breakdowns, directions, product count discrepancies.
• Monitor drivers' hours to prevent DOT violations.
• Adjust delivery and backhaul assignments to accommodate breakdowns, late trucks and other changes.
• Timely and regular attendance is required.
• Must be able to interact courteously and tactfully with managers, co-workers, customers and/or vendors in a way that positively affects productivity and morale.
• Contact customers and vendors regarding appointments, times changes and updates.
• Maintain dispatch and backhaul files.
• Maintain current phone numbers in TMW file maintenance.
• Any and all other duties as assigned.

Experience and Qualifications

High school diploma or GED. College coursework, continuing technical education or comparable business experience preferred

Dispatch experience

Backhaul experience

Basic transportation knowledge

Must be able to interact courteously and tactfully with managers, co-workers, customers and/or vendors to the point that productivity and morale are positively affected

Ability to remain calm and focused while prioritizing requests from multiple sources

Ability to maintain and ensure confidentiality of team member and company information

Accuracy and attention to detail

Ability to work in a fast paced, change-oriented environment

Proficient in computer usage to include email, word processing, spreadsheets

Knowledge of computer software and applications

Ability to accommodate flexible schedules to meet the needs of the customer to include overtime, nights, weekends and holidays as required

Ability to utilize equipment for the job (such as computers, cell phone, copiers, scanners, printers, etc)

Ability to relocate

Ability to Travel (minimal, less than 10%)

Environmental Job Conditions: Must be able to lift up to 25 lbs occasionally

Must be able to sit on an almost continual basis and stand, walk, bend, or squat on an occasional basis in a normal office environment

Occasional need to go in the freezer and withstand freezer conditions

Must be able to withstand loud noise

Frequent to continual usage of keyboard and monitor

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $21.50 - $25.80

We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.