Dental Receptionist/Patient Care Coordinator (Full-Time)

A re you passionate about supporting a Dental Team that believes in providing top-notch dental care and an unparalleled Patient Experience?  Do you love being the first friendly face that Patients see? Is organization your strength, and you can't wait to help Patients maintain their dental health by scheduling their regular cleanings and essential dental work?  Do you like to help Patients maintain their accounts? Are you ready to be part of a team that truly treats each other and Patients like family? If this sounds like a good fit for you, we’ve got the ideal job for you at Lakeshore Family Dentistry located in Glendale, WI.

We're Different at Lakeshore Family Dentistry

We are a core values driven private practice, with a people focused mission.  We believe in treating Patients like family, we believe in each other, we believe in growth and development of each team member, and we believe in the power of positivity!  

We believe that that we provide the best support and career growth options, hands down, for Patient Care Coordinators in the Greater Milwaukee Area.  Here's what you can expect:

• Onboarding Process

• Patient Care Coordinator Development

  • Mentor System for Oncoming Patient Care Coordinator Team Members

  • Monthly Patient Care Coordinator Team meetings w/Owner Doctor

• Career Growth and Development

  • Defined growth paths with increasing Pay Tiers

• Business Support

  • Guaranteed Hours based on a strong Patient Base

  • Full support team handling marketing, HR, Insurance, Purchasing, etc

  • Owner Doctor meets with each provider team monthly for support

Hours of Shift

• 7am-3pm Mondays

• 7am-7pm Tuesdays

• 7am-7pm Wednesdays

• 7am-3pm Fridays

• 8am-3pm on the 2nd & 4th Saturdays of Each Month

Your Role as a Patient Care Coordinator 

You’ll be the first impression for the team, your welcoming smile and personality will help put Patients at ease. In addition, you'll also help manage Patient schedules and financial commitments associated with care.  Key areas of focus will be

• Providing a warm welcome to arriving Patients

• Booking appointments, answering general questions, and other similar support 

• Verifying and collecting insurance coverage information

• Assisting with treatment plans and financial arrangements

Required Qualifications 

What We Need From You

• A minimum of 1 yrs related experience

• A glowing personality and a welcoming smile!

• Strong customer service and communication skills

What We’ll Offer You

• Culture built on Patient Care, Teamwork, and Professional Growth 

• Highly competitive wage (up to~$23)/hr average based on experience)

• Evening & Saturday wage of $30/hour

• Modern Office w/full renovation in 2020!

Lakeshore Family Dentistry provides a unique opportunity in the Greater Milwaukee Area from a core values, mentoring, career development, schedule, and income potential standpoint.  We can't wait to talk to you about growing together!

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