Product Manager - Data & Decision Support

Role Description

The Associate Product Manager, Data & Decision Support supports the discovery, development, and delivery of internal data and system capabilities that enable stakeholders across the organization to make more informed, efficient, and impactful decisions.

• Working closely with Product, Engineering, Data, Analytics, and business stakeholders to identify problem areas, gather and synthesize inputs, and contribute to the definition of product solutions.
• Assisting in translating business needs and decision workflows into clear, actionable requirements that support the delivery of scalable and reliable data capabilities.
• Contributing to roadmap development, prioritization, and execution while building foundational product management skills.
• Developing strengths in stakeholder collaboration, systems thinking, and outcome-driven delivery, with increasing responsibility over time.

This role does not have managerial responsibilities.

Major responsibilities include, but are not limited to:

• Support discovery efforts to identify problems related to data, reporting, and decision-making workflows across internal stakeholder groups.
• Gather and synthesize qualitative and quantitative inputs (e.g., stakeholder feedback, system data, operational metrics) to help inform product opportunities.
• Assist in identifying patterns, pain points, and areas of opportunity across systems and workflows.
• Contribute insights to support prioritization and roadmap discussions.
• Support validation of potential solutions through data analysis and stakeholder feedback.
• Support backlog management for internal data and system initiatives, ensuring work items are clearly documented, organized, and up to date.
• Gather and synthesize inputs required for prioritization, including business value, stakeholder needs, effort, dependencies, and risks.
• Help ensure backlog items are well-defined with clear requirements, acceptance criteria, and success metrics.
• Support prioritization processes by preparing materials, surfacing trade-offs, and maintaining visibility into competing requests.
• Track and communicate changes in priorities, helping maintain alignment across stakeholders and reduce confusion or rework.
• Support execution of product initiatives in partnership with Engineering, Data, Analytics, and Business Systems teams.
• Assist in translating business needs into user stories, workflows, and requirements documentation.
• Track progress, risks, and dependencies across initiatives, ensuring work stays aligned and on track.
• Proactively surface blockers, gaps, or risks, and escalate as needed to support timely resolution.
• Support testing, validation, and rollout of new capabilities to ensure solutions meet defined requirements.

Qualifications

• 1–3 years of experience in a product, operations, analytics, or related role involving cross-functional collaboration and problem-solving.
• Demonstrated ability to support execution of cross-functional initiatives, managing multiple workstreams and deadlines effectively.
• Strong organizational skills and attention to detail, with the ability to structure and manage complex information.
• Ability to gather, synthesize, and clearly communicate insights from qualitative and quantitative inputs.
• Comfort working with data to inform decisions (e.g., experience with analytics tools, basic SQL, or similar).
• Ability to work effectively with cross-functional stakeholders and incorporate diverse inputs into problem-solving.
• Demonstrated ability or interest in understanding how systems, data, and workflows connect across an organization.
• Comfort operating in ambiguous environments, with a willingness to take initiative and learn.
• Strong written and verbal communication skills, with the ability to translate complex concepts for different audiences.
• Experience in applying AI, automation, or advanced analytics to improve workflows and decision-making.

Requirements

• Bachelor's Degree.
• 3 years’ experience designing and building new products or internal systems, and enhancing existing capabilities.
• 2 years’ product management or related experience (e.g., business analysis, data product, systems product).
• Demonstrated ability to contribute to product strategy and independently drive execution from discovery through delivery.
• Experience working with data systems, analytics platforms, or internal tools, translating business needs into technical solutions.
• Comfort collaborating closely with engineering and data teams, including scoping, estimation, testing, and validation.
• Experience applying AI, automation, or advanced analytics to improve workflows, decision-making, or operational efficiency.
• Strong systems thinking, with the ability to understand dependencies across tools, data pipelines, and workflows.
• Experience operating in ambiguous or evolving environments, helping define processes such as intake, prioritization, or product operations.
• Strong stakeholder management skills, with the ability to build trust and drive alignment across cross-functional teams.
• Demonstrated ability to influence and deliver outcomes without direct authority.
• Strong quantitative, analytical, and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to translate complex concepts for diverse audiences.
• Experience demonstrating high ownership mindset with the ability to balance strategic thinking and hands-on execution.

Benefits

• Competitive pay and bonus plan.
• Generous Health Benefits (Medical, Dental, Vision).
• Contributions to your 401k retirement account through Fidelity.
• Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day, Juneteenth, Indigenous People's Day, Election Day, and more!).
• Employee Assistance Program, Education Assistance Program.
• 100% employer-paid life and AD&D insurance.
• And much more!