Youth Engagement Counselor

Job Description

Job Description

Over the course of more than 125 years, MNC has provided services essential to the improvement of the lives of San Francisco’s communities. We believe that supporting individual members of a family throughout each life phase brings success and upward mobility for the entire family unit. Today, we have 24 campuses that are enhancing the lives of low-income seniors, youth, and families.

This position will be supporting at our MNC Precita Campus (534 Precita Ave. San Francisco, CA) .

Under the supervision of the Senior Program Lead, the Youth Engagement Counselor provides services to at-risk youth ages 8–24, delivering prevention-focused programming on topics such as gender-based violence, bullying, substance abuse, conflict resolution, leadership, job readiness, and college prep. Responsibilities include curriculum development, wellness calls, workshops, outreach, and programming at schools and community sites, with additional duties as needed to support program goals.

Primary Functions

• Design and facilitate an 8-week, school-based group curriculum that supports youth in building knowledge, skills, and support systems for a violence-free, healthy future.

• Collaborate with counselors and Case Specialists to develop and deliver engaging lessons in job readiness, college prep, financial literacy, and life skills.

• Provide light case management, including goal setting, referrals, and consistent support to address individual needs and barriers.

• Support youth in completing applications for jobs, internships or academic programs.

• Lead project-based learning and experiential outings to reinforce skill development.

• Maintain a safe, learner-centered program environment that promotes physical and emotional well-being.

• Support enrollment, registration, and orientation for participants and families.

• Serve as a liaison with schools, public agencies, parents/guardians, and community partners.

• Plan, coordinate, and assess workshops, recreational and enrichment activities aligned with RAICES program goals, funder requirements, and MNC standards.

• Supervise, mentor, and evaluate youth interns and volunteers, offering leadership development opportunities.

• Provide in-house support to participants’ families to help identify and remove barriers, strengthen family engagement and build skills that support youth development and stability.

• Assist in preparing monthly funder reports and tracking demographic and program data.

• Promote strong, supportive relationships among staff and participants.

• Conduct wellness check-ins and provide individualized follow-up and referrals as needed.

• Support outreach strategies, including engagement of schools and partners to deliver program services.

• Participate in program evaluations, continuous improvement efforts, and agency-wide planning.

• Collaborate with community partners to provide enrichment services for youth and their families.

Secondary Functions

• Assist in planning and executing community events, program graduations, and showcases.

• Recruit in-kind service providers for curriculum-based and cultural enrichment activities.

• Represent MNC at community forums, funder meetings, and trainings.

• Maintain accurate records, analyze and submit data in compliance with funder guidelines.

• Attend weekly staff meetings, supervision, and professional development trainings.

• Contribute to personal staff development plans; commit to ongoing learning and improvement.

• Participate in afternoon, evening, weekend, and school break programming as needed.

• Perform additional tasks as assigned.

Customer Service

• Provide exceptional customer service at all times.

• Represent MNC with professionalism and integrity in all interactions.

Safety Responsibilities

• Follow all safety procedures and use personal protective equipment (PPE) as required.

• Immediately report any safety issues, accidents, or injuries.

• Promote a safe and healthy environment for all program participants.

Teamwork and Communication

• Collaborate positively with team members and leadership.

• Demonstrate initiative and help implement positive changes.

• Partner with supervisors to address department concerns constructively.

Qualifications

• Education: High School Diploma required. BA in Youth development, psychology or related field preferred.

• Coursework or experience in Early Childhood Education, Child Development, or related field preferred.

• Enrollment in or completion of an Associate’s or Bachelor’s degree program strongly preferred.

Experience:

• Minimum 2 years’ experience facilitating youth groups and working with high-risk girls ages 8–17.

• Proven success in developing youth curriculum and programs.

Requirements:

• Valid California Driver’s License and current auto insurance with a clean driving record.

• DOJ fingerprint clearance.

• Current physical health screening (updated every 2 years).

• Current CPR and First Aid certification (renewed every 2 years).

• Up-to-date TB test and immunizations (renewed every 2 years).

• Child Abuse Index clearance.

• Bilingual in English/Spanish preferred. Spanish speaking required.

Skills and Abilities:

• Strong interpersonal and customer service skills; integrity, professionalism, and maturity.

• Excellent organizational, written, and verbal communication skills.

• Ability to multitask, prioritize, and meet deadlines in a dynamic environment.

• Capable of conducting presentations and maintaining confidentiality.

• Detail-oriented with strong analytical skills and problem-solving abilities.

• Team player with the ability to remain calm and tactful under pressure.

• Comfortable working in a multicultural, youth-centered setting.

Technology Skills

• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and internet applications.

Decision-Making and Judgment

• Ability to set priorities, plan work effectively, and meet performance standards.

Tools and Equipment

• Standard office equipment: computer, phone, printer, copier, and fax machine.

Confidentiality

• Maintain strict confidentiality when handling sensitive and client-related information.

Physical Demands

• The position requires the ability to sit for approximately 50% of the time, walk 30%, and stand 20%, with frequent use of hands for typing and handling objects, occasional lifting or moving of up to 30 pounds, and sufficient visual acuity, hearing, and communication skills to interact effectively in dynamic environments.

What we offer

• Pay Rate: $29 - $31 Hourly

• Location: MNC Precita Campus

• Medical – Kaiser and Balance / Dental – Principal / Vision – Vision Care / Life Insurance - $50,000 / 403b – 3% match / FSA

• 15 paid sick days / 12 paid holidays / 12 paid vacation days

• EAP (Employee Assistance Program) / WADP (Working Advantage Discount Program)

If you are seeking an organization that values, promotes, and develops leadership by delivering culturally sensitive, multi-generational, community-based services that empower families to build strong, healthy, and vibrant neighborhoods with the vision of a strong, healthier and more vibrant community that respects and celebrates its many rich, cultural traditions, please apply.

Please visit our web site for additional information on our Company web-site at:

We are an equal opportunity employer that welcome diversity in the workplace with a great company culture. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.