Front Desk Representative

Providing exceptional customer service, the full-time Front Desk Representative will manage patient check-ins and check-outs, verify insurance benefits, and ensure smooth front office operations in a fast-paced environment. Key responsibilities Greet and check in patients, verify insurance benefits, and collect co-payments Handle check-out procedures, schedule follow-up appointments, and maintain accurate patient records in EMR Respond to inquiries, manage incoming calls, and assist with overflow tasks as needed Required qualifications One to two years of customer service experience Experience navigating Electronic Medical Records and Outlook Ability to handle multiple tasks simultaneously in a fast-paced environment Exceptional communication and interpersonal skills Ability to manage and diffuse patient complaints effectively