Customer Success Manager
RemoteHunter
Customer Success Manager at RemoteHunter The organization offers a nonprofit fundraising and CRM platform designed to help nonprofits streamline fundraising, event management, donor communications, and donor management in one place. This opportunity is for a Customer Success Manager, Implementation, responsible for guiding nonprofit and strategic customers through onboarding and implementation to ensure successful adoption and fundraising outcomes. Responsibilities Serve as main point of contact for new customer accounts during implementation and early adoption. Lead discovery sessions to align implementation requirements with organizational outcomes and identify key stakeholders. Manage technical implementation, including project management and consultative guidance on integrations, fundraising campaigns, embedding widgets, and data migration. Provide product training and strategic guidance to optimize fundraising campaigns and donor engagement. Identify and improve gaps in implementation and customer success processes to develop scalable best practices. Surface and analyze customer feedback to inform product improvements and team strategy. Collaborate with Sales, Product, Support, and other teams to ensure a seamless customer experience. Qualifications 2–5 years of experience in post-sales, onboarding, or implementation roles in tech. Proven ability to manage multiple accounts independently with a consultative, customer-first approach. Strong sense of urgency in driving projects to completion and achieving business outcomes. Proactive mentality and curiosity to understand customer needs. Excellent communication and emotional intelligence with cross-functional collaboration experience. Experience working toward KPIs or variable compensation tied to customer outcomes. Proficiency with SaaS tools and CRMs; HubSpot experience preferred. Familiarity with nonprofit fundraising, donor engagement, or campaign strategy preferred. Remote work available from established hubs in select US cities. Benefits Medical, Dental, and Vision insurance covered 100% for employees; HSA and FSA accounts offered. 50% of Medical, Dental, and Vision premiums covered for eligible dependents. Mental health support through TalkSpace membership. 401k plan with 3% match for eligible employees. Flexible PTO policy with uncapped vacation days and company-recognized holidays. Organization-wide Wellness Week closure each summer for rest and recharge. 12 weeks of paid parental leave plus comprehensive leave planning. Home office stipend for equipment and technology. Charitable giving encouragement with monthly donations to verified nonprofits. Professional development reimbursement opportunities. RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS. #J-18808-Ljbffr
$80k - $150k
...companies. That directly affects how well companies understand their customers and how well they can serve them. #2 The team you will join... ...with the smallest possible team. The Role As Customer Success at Conveo, you will own long-term partnerships with...Suggested$85k - $95k
...collaboration. We are seeking a seasoned and motivated product manager with an understanding of the programmatic adtech ecosystem and... ...strategic recommendations that drive client value What does Success Look Like? Strong, trusted relationships with agency and...SuggestedWork experience placementRemote work$115k - $150k
...Customer Success Manager, West job at Vercel. Remote. About Vercel: Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson...SuggestedRemote workWork from homeFlexible hours$80k - $90k
...Customer Success Manager - (Remote - US) Get AI-powered advice on this job and more exclusive features. Jobgether offers ALL remote jobs globally. We match you to roles where you're most likely to succeed and provide feedback on every application to help you learn. No...SuggestedFull timeRemote workFlexible hours- ..., based on performance and milestones Those who prefer advancement based on merit rather than tenure Prior experience in sales or customer-facing roles is helpful but not required. Compensation & Growth Compensation is performance-based pay tied to individual effort and...SuggestedRemote work
$26 - $28 per hour
...Customer Success Manager – PetDesk | Remote (US) PetDesk is seeking a Customer Success Manager (CSM) to own the post-sales experience for veterinary practices. This full-time, remote role offers $26–$28/hour plus eligibility for a performance-based bonus program. The...Hourly payFull timeRemote work$120k - $165k
...Revenue.io is seeking a Customer Success Representative to drive customer engagement and success through its AI-driven platform. In this... ...include empathy, curiosity, persistence, and strong client management skills. The position offers competitive compensation, with on...Remote workFlexible hours- ...A leading benefits technology company is seeking a Customer Success Manager to oversee 30+ commercial and enterprise accounts. You will foster strong relationships to ensure client satisfaction and success by guiding customers in leveraging the product effectively. The...Remote workFlexible hours
$25 - $35 per hour
...Remote Customer Success Manager Company: Del Toro Insurance Compensation: USD 25 - 35/hour Location: Remote: United States Mission of Del Toro Insurance: “Our mission is to empower aspiring entrepreneurs to achieve professional, financial, and personal fulfillment in...Contract workRemote work- ...A growing technology startup is seeking a Customer Success Manager to deliver value to clients and ensure retention. This fully remote role requires at least 1 year of experience in customer success, helping florists grow their businesses, and driving adoption of Promenade...Local areaRemote work
- ...An innovative automotive tech company is seeking an Enterprise Customer Success Manager to build relationships with dealerships and optimize their success through data-driven insights. The role requires experience with automotive clients, expertise in digital advertising...Remote work
$115k - $150k
...Vercel is seeking a Customer Success Manager to join their remote team in the United States. You will manage a portfolio of Enterprise customers, driving success through strong relationships and aligning Vercel's solutions with their business objectives. The ideal candidate...Remote workFlexible hours- ...About the job Remote Customer Success Manager Job Summary: We are seeking a proactive and highly organized Remote Customer Success Manager to support client relationships, onboarding, and ongoing account management. In this role, you will serve as a key point of contact...Full timeWork at officeRemote work
$140k - $180k
...Customer · New York · Hybrid $140,000 to $180,000 OTE depending on experience ($70,000 to... ...usage across a broad customer portfolio, and manage renewals that strengthen retention and... ...throughout their subscription. As a Customer Success Manager, you'll manage a portfolio of...$80k - $110k
...Title Customer Success Manager Reporting To Director/Head of Customer Success Location Brooklyn, New York (Onsite M-F) Company Overview Ever call your favorite eCommerce brand or healthcare provider, and have a crazy good Voice AI answer? That’s Flip. Hundreds of brands...Work at office- ...GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired... ...GLOBO’s solutions. We are looking for a passionate Customer Success Manager (CSM) with proven relationship building and project...Contract workWork at officeRemote workHome office
- ...other regulated financial institutions is building out its customer success function. The platform consolidates compliance workflows including... ...engineering. Qualifications 3 to 7 years in CS or account management at a B2B SaaS company serving financial services firms....Work at office
$42 per hour
...for organizations of any size to launch, customize, and scale their care delivery models... ...health and wellness to complex chronic care management. We believe in the power of technology... ...About The Role We’re hiring for a Customer Success Manager. You'll join Healthie's Customer...Full timePrivate practiceWork at office- ...monetized at scale. Our advanced LLMs and generative AI engine—custom-built for intellectual property—power every phase of the... ...to transforming how the world protects ideas. As a Customer Success Manager at Patlytics, you will own the post-sale customer lifecycle,...
- ...just in the hands of big brands – we need to try to help small businesses and creative individuals too. About The Role As a Customer Success Manager at Pencil, you’ll lead by example: managing one of our high‑impact accounts, designing scalable adoption strategies, and...Work at officeFlexible hours1 day per week
- ...technology and data‑driven insights. Location: New York City | Job Type: Customer Success | Work Arrangement: Hybrid | Employment: Full‑time About The Role We're looking for a Customer Success Manager who thrives on building deep customer relationships and driving...Full timeWork at office
- ...Client Relations, Associate Manhattan • Customer Success • In office • Full‑time We invite a highly organized and motivated Client Relations... ...Top 50 Vertical SaaS companies of 2024, AEC+TECH’s Top Risk Management Tools for Construction. Responsibilities Account Management...Full timeFor contractorsWork at office
- ...Role Rogo's customer success managers are highly motivated individuals with a proven track record for driving client outcomes. You’ll own a portfolio of accounts end-to-end, driving initial adoption, value realization, retention, and expansion. You’ll be the primary partner...Work at office
- ...ideal for someone with a background in customer-facing implementation, consulting, onboarding... ...SaaS platform for the first time. Success in this role requires empathy, structure... ...requirements, defining success criteria, and managing project timelines to ensure a smooth and...Permanent employmentImmediate startRemote work
$70k - $112k
...people to help us get there. For more information, visit arcadia.io. Why This Role Is Important to Arcadia At Arcadia.io, the Customer Success Manager (CSM) has complete responsibility for end-to-end customer success for Arcadia’s non-enterprise clients. CSMs commit to the...Contract workWork experience placementWork at officeRemote workFlexible hours- ...Cortex is seeking an energetic and highly motivated Customer Success Manager to support and grow our portfolio of Class A commercial real estate (CRE) clients. You will be the primary post-sale point of contact for property managers, building teams and asset managers,...
- ...Location: Remote Position Department: Customer Success Reports To: Director, Customer Success Job Summary As a Customer Success Manager at CINC you are accountable for driving customer adoption, value realization, and renewal success across your assigned portfolio. You...Remote work
- ...Remote is a fully remote company enabling global teams to recruit, pay, and manage international employees with ease. The Mid‑Market/Enterprise Customer Success Manager will own the customer lifecycle from onboarding to long‑term partnership, driving retention, mitigating...Remote work
$132.89k - $166.11k
...at Brex Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company’s bottom... ...this is your team. What you’ll do As an Enterprise Customer Success Manager, you will serve as a financial technology advisor to Brex’s largest...Work at officeRemote workWork from home- ...infrastructure, APIs, and software that businesses need to quickly build custom ad platforms for personalized commerce, sponsored ads and... ...no sign of slowing down. We are currently seeking a Customer Success Manager to focus on client relationships, analyze and optimize...Immediate start
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