Inpatient Assistant Manager (RN)/Registered Nurse - Evenings

Inpatient Services Assistant Manager

The Inpatient Services Assistant Manager, in collaboration with the Inpatient Services Manager, assists in coordinating day-to-day Hospice services in the inpatient unit. He/she coordinates with the Inpatient Manager to provide leadership coverage 24 hours a day, 7 days a week, ensuring the delivery of safe, efficient, and high-quality patient care by sharing in an on-call rotation. The Inpatient Services Assistant Manager participates in the planning, implementation, delivery, and supervision of direct clinical services provided to patients and families, coordinates the activities of the interdisciplinary team, and oversees the efficient use of all resources. He/she, in collaboration with the Inpatient Manager, monitors compliance with agency policies and procedures related to clinical services and participates in the quality improvement initiatives of the organization. He/she also assists in coordinating the clinical rotation of medical, nursing, and other allied health students within the inpatient unit.

Qualifications:

Education: Graduation from an accredited school of nursing (Bachelor of Science in Nursing (BSN) preferred).

Experience: Minimum of two years' nursing experience in a hospital, home health agency, hospice, or related setting within the previous five years.

Licensure: Licensed as a Registered Nurse (RN) in Arkansas.

Additional Requirements: Arkansas driver's license, automobile, and automobile insurance required.

Primary Responsibilities:

1. In collaboration with the Inpatient (IPU) Manager oversees clinical supervision of all personnel (RNs, LPNs, CNAs, Chaplains, and Social Workers).

a. Assists IPU manager in on-going evaluation of all clinical staff

b. Provides input into the evaluation of all clinical staff

c. Coordinates ongoing review, evaluation, and modification of patient care

d. Conducts appropriate supervisory rounds, allowing time for clinical observation of the

performance of clinical staff

2. Oversees and adjusts staff scheduling as needed; prevents overstaffing; utilizes PRN staff effectively.

3. Ensures timely initiation of care by appropriate disciplines upon the admission of the patient to the hospice program.

4. In collaboration with the IPU manager, supervises the planning, coordination, and delivery of the interdisciplinary team interventions.

a. Ensures that interdisciplinary team meetings are conducted at least every fourteen days.

b. Presides at regular interdisciplinary team meetings in Inpatient Services Manager's absence

c. Ensures that minutes are recorded to document effective interchange, and that reporting and evaluation occur.

d. Provides leadership in the development, review, and revision of the patient/family Plan of Care and the delivery of team support

e. Facilitates problem-solving sessions as directed by the IPU manager.

5. Serves as a member of the clinical management team in order to address problems associated with the delivery of clinical services and staff development needs. Offers suggestions for appropriate additions/changes in policies and procedures to the IPU manager or the Clinical Director.

6. Ensures narcotic logs are accurately maintained.

7. Ensures refrigerator temperatures are checked daily and properly logged.

8. Participates in the implementation and evaluation of the agency's QAPI program:

a. Monitors Performance improvement of medical/nursing components of hospice ass assigned.

b. Ensures agency's compliance with all applicable federal and state laws, local regulatory agency standards, and organizational policies and procedures

c. Promotes performance improvement education for clinical staff members, patients, families and community.

d. Prepares written reports as assigned.

9. Participates in providing in-service programs and ongoing education of nursing personnel, CNA's, other staff, and contracted providers as assigned.

a. Coordinates orientation program for new staff as assigned.

b. Provides specialized nursing skills/consultation where required.

c. Provides leadership and counsel to clinical personnel to enhance staff development.

10. Works in collaboration with the IPU manager to assure that CNAs receive 12 hours of mandatory training per year. Participates in marketing the services of Arkansas Hospice

11. Provides tours to families, patients, physicians, and others interested in the hospice center.

12. Assists with evaluation and admission of patients coming to the inpatient unit from their host facility as needed to expedite patient services.

13. Assists in the coordination of the clinical rotation of affiliating medical, nursing, and other allied health students.

14. Participates in agency committees, task forces, and events as required.

15. Ensures that chaplains and social workers receive discipline specific orientation, training, professional guidance, and continuing education.

16. Receives calls for emergencies/questions/concerns 24 hours a day, 7 days a week as needed in rotation with IPU manager.

17. Ensures timesheets are processed timely/accurately and turned into the accounting office by the established deadline.

18. Performs other duties as assigned.

19. Complete performance evaluations for all assigned staff in a timely manner.

20. Actively participate in performance improvement activities.

21. Actively supports and cooperates with other departments/disciplines in order to achieve organizational goals.

22. Maintain confidentiality of all information.

23. Utilize and model excellent customer service skills at all times; seek opportunities to assist patients, families and co-workers; demonstrate teamwork and cooperation.

24. Accept directions and follow instructions from supervisor; seek additional information as needed; work with minimal supervision.

25. Adhere to all organizational and departmental policies and procedures.

26. Continually meet organizational standards for attendance and punctuality; notify supervisor in a timely manner when employee will be absent or late for work.

27. Attend all required meetings and in-services; seek opportunities for additional professional development activities as appropriate.

Competencies, Knowledge, Skills, and Abilities:

1. Knowledge of palliative care.
2. Knowledge and acceptance of hospice philosophy and principles of care.
3. Knowledge of computer software applications.
4. Skill in organizing and prioritizing workloads to meet deadlines.
5. Ability to effectively supervise the work of others.
6. Ability to communicate effectively both orally and in writing with co-workers and other customers.
7. Ability to follow basic safety policies and procedures.
8. Ability to use good judgment and to maintain confidentiality of information.
9. Ability to work as a team player.
10. Ability to demonstrate tact, resourcefulness, patience and dedication.
11. Ability to accept direction and adhere to policies and procedures.
12. Ability to work in a fast-paced environment and manage multiple priorities.

This position is designated as a safety sensitive position because it requires the regular handling of confidential and/or proprietary Arkansas Hospice and patient information, performing life-threatening procedures, monitoring and/or operating equipment used to perform medical procedures, and/or working with controlled substances and/or medicine. Any lapse of attention could have a significant impact on Arkansas Hospice and/or its patients, and could result in injury, illness, or death. For the safety and health of yourself and others, you must be able to work in a constant state of alertness and concentrate for long periods of time while performing life-threatening procedures, monitoring and/or operating equipment used to perform medical procedures, and/or working with controlled substances and/or medicine.