Development and Donor Database Coordinator

Why Join JVS

JVS is a nonprofit working to close opportunity gaps in employment by supporting jobseekers with the skills and confidence to secure quality careers with family-sustaining wages. Grounded in core values of repairing the world and focused on helping our program participants achieve economic mobility we believe everyone deserves access to training and the chance fora good job. JVS develops training programs in close partnership with employers in high growth sectors offeringhigh qualityjobs.

Building on decades of experience and success JVS is a data-driven organization that takes a whole systems approach to addressing employment and economic equity. Through our direct service programs employerengagementand policy change JVS is working toward a future where everyone has access to quality education and training programs that lead tohigh qualityemployment and economic mobility.

Job Summary:

The Development and Donor Database Coordinator plays a key role in supporting fundraising operations and events within the Development Department. This is an ideal position for a detail-oriented data passionate candidate who thrives in a fast-paced collaborative and dynamic environment. This position offers an opportunity to gain broad data management experience as a key member of a high-performing fundraising team.

Responsibilities:

Database Management

• Master donor data entry and batch gift process in Salesforce with guidance from Development Systems and Database Manager

• Support efforts to ensure data quality and accuracy in Salesforce that promote fundraising growth and user engagement

• Support with report pulling for grants finance development and marketing teams

• Support with optimization of Salesforce system

• Document donor contacts and activities in Salesforce

Donor Stewardship

• Help develop and execute dynamic stewardship communications that provide a steady and positive message of gratitude

• Support the Development team to manage all gifts that require personal thank you (email hand-written note and/or phone call) and ensure stewardship assignments occur within one week

• In collaboration with the Development Systems and Database Manager and Development and Donor Engagement Manager support new donors ensuring that all new notable donors are assigned a lead and responded to in a timely and appropriate manner

• Support Development Systems and Database Manager with acknowledgement letter template updates and manage other ongoing correspondence with individual donors

• Complete Salesforce stewardship tasks to ensure timely donor acknowledgements from portfolio owners

• Respond to donor and staff inquires as assigned

Event Coordination

• Support JVS annual major fundraising event Envision as well as other small donor events throughout the year

• Work with internal staff teams to track and document Envision outreach and invitations

• Implement Envision registration with oversight from Development and Donor Engagement Manager

• Coordinate annual Thank-a-Thon implementation in partnership with Development and Donor Engagement Manager

Qualifications:

• Minimum 1-2 years of experience with data entry and data management in Salesforce

• Strong customer service and relationship management skills. Consistently respectful dependable and reliable; inspires trust

• Self-starter with strong independent judgment discretion and critical thinking; ability to work autonomously as well as part of a team and to stay focused under pressure

• Innovative and creative approach to projects and problem solution; suggests logical realistic solutions based on data and best practices; knows when to consult

• Ability to organize and manage multiple projects in a very fast-paced performance-oriented environment

• Meticulous attention to detail and ability to master new tasks quickly

• Excellent communications skills including the ability to write and edit polished communications for donors; able to clearly communicate ideas and solutions persuasively; adjusts communication style to best suit audience

• Comfortable learning new technologies and software platforms; able to troubleshoot issues and suggest improvements

• Model professional presentation/behavior exercising discretion and confidentiality

• Ability to work in a multicultural environment with a diverse staff and clientele

• Experience using Microsoft Office SharePoint and Excel (live docs preferred)

• Experience with donor relations

What We Offer

• Annual Salary: $70000-$75000
• 100% covered medical and dental plans for the employee
• Accrued sixteen (16) days of Vacation accrued ten (10) days of Paid Sick Leave
• Paid federal and Jewish holidays
• 3% 403(b) retirement contribution match and 3% non-elective contribution
• Healthcare and Dependent Care FSA
• Pet Insurance Discounts
• Employee Assistance Program
• Professional development opportunities and $500 Work-From-Home stipend
• The expectation for this role is to work in our San Francisco office and/or worksites on a hybrid work schedule; JVS does not provide relocation packages
• 4 Day Work Week

As anEqual Opportunity EmployerJVS is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race color ethnicity religion sex gender gender identity and expression sexual orientation national origin disability age marital status veteran status pregnancy parental status genetic information or characteristics or any other basis prohibited by applicable welcome diverse applicants. Please let us know if you need accommodations or auxiliary aids for the interview process.

Required Experience:

Junior IC