Remote DeFi Community Support Specialist

ORCA

Remote job

Orca is seeking a proactive user support specialist for our Solana-based DeFi ecosystem. You will serve as the first point of contact for users, combining community support, technical troubleshooting, moderation, education, and user advocacy to ensure a smooth experience across our platform. You will respond to user questions via Discord and ticketing systems, troubleshoot product issues, escalate critical problems, create guides and FAQs, and collaborate with Product, Marketing, and Business #J-18808-Ljbffr ORCA

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Vacancy posted 4 days ago

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