Case Manager Coordinator

In-Person

Battle Creek, MI

Full time

R0009296

Staff positions are supportive roles providing support to our rehabilitation mission. Applicants for staff positions do not need to have a barrier to employment to be eligible for these roles.

To ensure full consideration for a staff position, please attach a resume to your application so we can gain a complete view of your experiences

Peckham Inc. - Vocational Services Coordinator

This position is eligible for a $3,000 sign-on bonus.

POSITION SUMMARY

The Vocational Services Coordinator position provides leadership to the Business Services Team in delivering human services programs to individuals with disabilities and other barriers to employment. This position coordinates vocational rehabilitation programs supervises vocational service staff and has a small caseload of clients.

MAIN DUTIES AND RESPONSIBILITIES include the following:

• Provide leadership and supervision for all human service program operations in Peckham’s Business Services

• Provide support and supervision for Business service staff via coaching, training, goal setting, encouragement, information/resources, and feedback

• Work collaboratively with the Business Services Management in providing quality employment services to persons served while meeting business needs

• Provide clinical consultation to staff for the purpose of effective service plan development, progress tracking, and achievement of desirable outcomes

• Supervise maintenance of case file records, program evaluation information, and quality documents in accordance with both Peckham and CARF standards

OTHER DUTIES AND RESPONSIBILITIES include the following:

• Act as the lead in providing direct vocational evaluation, situational assessment and work adjustment training services to referred participants as needed

• Provide person-centered case management services to individuals with disabilities and other barriers to employment

• Assist program participants in developing an individualized program plan in consideration of their vocational goals, strengths, interests, functional limitations, and potential utilization of assistive technology and other job accommodations.

• Process initial intake documents; maintain electronic case files for program participants

• Deliver one-on-one counseling, coaching and/or training with program participants when needed and/or requested.

• Provide human resources support to program participants, including new hire orientation, FMLA management, and support with corrective action as needed.

• Analyze client, community and referral source needs through survey results, town hall meetings, direct feedback and demographic studies, etc. to improve and develop quality services in order to meet expressed needs

• Develop and maintain relationships with community partners, agencies, families and other stakeholders

• Make continuous improvement efforts in program design, service delivery, and customer service in order to meet the changing needs of stakeholders-

• Utilize a team approach to provide support and resource to the entire Apparel Manufacturing staff in advancing Peckham’s mission

• Facilitate effective communication and interactions between services and operations teams as well as and Peckham headquarters

• Provide individual counseling and crisis intervention for participants as needed

• Promote Peckham’s vision, value, culture, and commitment to excellent customer services to all team members, staff, customers and stakeholders.

• Maintain a safe and clean work environment.

• Other related duties as assigned.

SUPERVISORY RESPONSIBILITIES

This position supervises staff positions

MINIMUM QUALIFICATIONS

• Bachelor’s degree in a related field and 2-3 years of experience supporting individuals with disabilities or barriers to employment in vocational, workforce development, human services, or case management settings.

• or 4-6 years of experience supporting individuals with disabilities or barriers to employment in vocational, workforce development, human services, or case management settings.

• An equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered.

• 1-2 years of experience leading, coaching, or mentoring others

• Knowledge of program compliance requirements, including experience supporting documentation, audits, or reporting aligned with regulatory or accreditation standards.

PREFERRED QUALIFICATIONS

• Master’s degree (M.A.) in Rehabilitation Counseling

• Prefer L.P.C. – Licensed Professional Counselor, Certified Rehabilitation Counselor. CPR and First Aid certification (may be obtained after hire)

PHYSICAL DEMANDS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case by case basis.

PHYSICAL DEMANDS

The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case-by-case basis.

PECKHAM IS AN EQUAL OPPORTUNITY EMPLOYER

EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATION FOR APPLYING NOTICE

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance or a reasonable accommodation to complete any part of your application please:

• Click HERE ( and you will be directed to the ILRU Directory to find an agency in your area that can assist you

• Click HERE ( and you will be directed to the American Jobs Center (AJC) finder to locate a center near you

• Email us at View email address on click.appcast.io

• Call us at View phone number on click.appcast.io

• Visit us at: 3510 Capital City BLVD, Lansing, MI 48906 (M-F 8am - 4pm)

Examples of reasonable accommodations may include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Business Line:

Human Services

Location:

Battle Creek, MI

Worker Sub-Type:

Staff Member

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ABOUT PECKHAM

Peckham is a national award-winning social enterprise, recognized for its achievement in providing exceptional vocational rehabilitation for people with disabilities and barriers to employment. We accomplish our mission by working with community partners and through our own diverse business lines consisting of apparel manufacturing, warehousing, call centers, environmental services, and farming. Peckham prides itself on having a great culture which fosters a respectful, collaborative, and fun work environment. Employees are encouraged to bring their whole selves to work, share ideas, and engage in lifelong learning. Our culture further supports our mission by encouraging flexibility, health, and wellness. Staff enjoy benefits such as generous PTO policies, modern facilities, pet friendly work sites, free fruit, fitness classes, massages available for purchase, and opportunities for flexible work arrangements.

MISSION

Peckham, a nonprofit community vocational rehabilitation organization, is a unique business and human services agency which values quality, diversity, and performance. Our mission is to provide a wide range of opportunities to maximize human potential for persons striving for greater independence and self-sufficiency. We embrace collaboration, effective resource management, and innovative approaches to achieve world-class excellence.

VISION

To prove that people with disabilities and other barriers are more than capable of delivering world-class, high-quality products and solutions.

Peckham is an Equal Opportunity Employer - EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law. EEO is Law (

Peckham participates in the E-Verify program. For more information please click follow this link ( ​

For information on Immigrant and Employee Rights (IER), follow this link (

Pay Transparency Nondiscrimination Provision

REASONABLE ACCOMMODATION NOTICE

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

[1] Section 503 of the Rehabilitation Act of 1973, as amended. For more information on the equal employment obligations of Federal contractors, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

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