TV Station Coordinator - Canada

Station Coordinator At Simply.TV, we're redefining how the world experiences TV metadata. As a leading provider of advanced, AI-driven metadata solutions, we empower broadcasters, streaming platforms, and telecom operators to deliver smarter, more engaging content discovery experiences. From next-gen EPG (Electronic Program Guide) data to rich content enrichment, we enable our partners to stay ahead in a rapidly evolving media landscape. Headquartered in Copenhagen, but supported by 400+ employees worldwide, our data fuels user interfaces that are used by millions of viewers every day — and we're just getting started. Whether you're passionate about media technology, data engineering, or product innovation, Simply.TV is the place to shape the future of TV — and have fun doing it. Join us, and let's make content discovery simple, powerful, and inspiring! The Role For candidates based in Mexico! As a Station Coordinator, you will be part of our Ingest team and play an important role in managing information received from broadcasters and content owners, primarily across the US market. You will monitor incoming requests, make sure information is correctly understood and processed, troubleshoot issues, and coordinate with the right internal teams to keep our workflows running smoothly. The role combines data operations, technical problem-solving, and external communication. You will work closely with our ingest and technical teams, as well as broadcasters and content owners, while learning and working with Simply.TV's internal systems and workflows. This is a great opportunity for someone who is highly organized, has excellent English and written communication skills, is interested in technology, and enjoys solving problems and learning new systems. Responsibilities Monitor and process a high volume of incoming emails from US broadcasters and content owners, ensuring information is correctly understood and handled. Review and validate channel-related information, including channel launches, changes, rebranding, and channels ceasing operations. Process incoming information through internal systems and established workflows, ensuring data is accurately recorded and routed to the appropriate teams. Investigate and troubleshoot data or workflow issues independently, escalating to the relevant technical teams when required. Track incoming requests, changes, and follow-ups to maintain clear visibility across workflows and ensure nothing is missed. Communicate clearly and professionally with internal teams and external partners, providing structured questions, updates, and findings. Use internal ticketing and workflow systems to assign and coordinate tasks with the appropriate teams. Maintain accurate documentation and historical records of changes and actions taken. Collaborate with ingest, technical, editorial, schedule, and other relevant teams to ensure accurate and timely processing of broadcaster information. Build and maintain effective communication with external partners to support data accuracy, consistency, and continuous improvement. SIMPLY INC