GTM Senior Business Systems Analyst

About RampRamp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.The problems are high-stakes, data-dense, and unforgiving.We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.About the RoleRamp is in a critical phase of growth. We grew immensely last year and are building out a talented business systems team to ensure we maintain this trajectory for years to come. You’ll work directly with our Sales, Account Management, Partnerships, and Product teams to execute mission-critical business systems projects across the organization. This is a key role where you will be uniquely positioned to impact the full picture of Ramp’s growth efforts through systems development.What You'll DoOwn a GTM systems domain end to end: its roadmap, the architecture decisions inside it and its operational healthBuild and deploy Salesforce automation end to end: record-triggered and screen flows, validation rules, custom objects and fields, permission sets and approvalsTranslate business requirements into solution designs and write them up as the business outcome they produce rather than a list of objects and fieldsPrioritize incoming requests against ROI. Make the call on what gets built, what gets deferred, and what gets declined, and show the numbers behind itOwn the integrations across the stack, including lead routing, sequence enrollment, meeting booking, enrichment and partner attribution, spanning Salesforce, HubSpot, LeanData, Outreach, Gong, Chili Piper, ZoomInfo and WorkatoOwn the dashboards and data models your domain runs on. Translate business questions into reporting that is accurate, documented and actually used to make decisionsDrive cross-functional alignment on scope, sequencing, and tradeoffs and carry it through to closure without a manager in the roomUse AI to move faster on flow logic, test cases, documentation and impact analysis and define the guardrails for how the team uses it with GTM dataWhat You'll Need5+ years in business systems at a fast-paced companySalesforce Admin certification or equivalent hands-on experience, plus real depth in HubSpotNon-trivial Salesforce flows built and debugged when they broke, and a clear view of why declarative automation goes wrong at scaleA habit of framing problems rather than waiting for a spec: ambiguous requests taken on, decided and shippedFluency translating business requirements into a solution, and authoring that solution in terms of the outcome it drives and how that outcome will be measuredA metric-driven approach to prioritization: requests ranked on ROI, effort weighed against ongoing maintenance cost and the reasoning made explicit to the requesterMulti-month projects delivered with cross-team dependencies and no PM attached: sequencing the work, holding scope, flagging risk before it lands, clearing blockers rather than reporting them and keeping everyone informed without being askedFluency with AI tools to build, audit and document faster and a clear sense of where they stop being reliableNice to HaveExperience in channel or marketing systems: partner sourcing, revenue share and payouts, or campaign structure, UTM tracking, lead source and multi-touch attributionCross-functional program management across engineering, sales and finance stakeholdersA product mindset toward internal tooling: treating stakeholders as users, shipping in phases and measuring adoption after launchSnowflake, Looker or similar BI and warehouse toolingWorking knowledge of Apex or Lightning Web Components, enough to recognize when declarative is the wrong answerLinear or similar project management softwareTime spent at a high-growth startup or technology companyBenefits available to all full-time Ramp employees (Global)Flexible PTOCentralized home-office equipment orderingHealth and wellness stipendBudget for intra-office travelWeekly coffee stipendUnited States100% medical, dental & vision insurance coverage for you, with partial coverage for dependentsOne Medical annual membership401(k), including employer match on contributions made while employed by RampFertility HRA (up to $10,000 per year)Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% payPet insuranceIn-office perks: lunch, snacks, drinks, and moreRelocation expense coverage to NYC or SF (if needed)CanadaGroup medical, dental, and vision coverage through Sun LifeLife, AD&D, and disability coverageFertility drug coverage (up to $4,000 lifetime)Group Retirement Plan with employer match (RRSP + DPSP)Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced payEmployee Assistance Program and virtual care through Lumino HealthUnited KingdomPrivate medical insurance through Freedom EliteVirtual GP and at-home care via eMed x LiviWorkplace pension through Penfold, with salary sacrifice optionParental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced payReferral InstructionsIf you are being referred for the role, please contact that person to apply on your behalf.Other noticesPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.Ramp Applicant Privacy NoticeCompensation Range: $145.8K - $182.2KLocationNew York, NY (HQ); Miami, FL; San Francisco, CAEmployment TypeFull timeLocation TypeHybridDepartmentEngineeringCompensation$145.8K – $182.2K • Offers EquityThe final compensation will depend on the location and level at which the candidate is hired.