Software Development Engineer II
Expedia Group
Software Development Engineer II
Expedia Product & Technology builds innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees.
This role sits on the Agent Experiences team within Product & Technology. Our mission is to build scalable, intuitive tools that empower agents to serve customers with efficiency and empathy. We're currently focused on developing GenAI-powered, human-in-the-loop experiences that enhance agent performance and customer outcomes.
As a Level II Software Development Engineer, you will work with a dynamic group of product managers, architects and engineers to deliver a sophisticated, next-generation customer service platform at enterprise scale. You will provide insight and hands on engineering as we build an innovative suite of products and services, integrating seamlessly within our broad ecosystem.
If you enjoy building GenAI-powered experiences on a modern web stack, and the APIs that power them, this team is the place for you. Add a healthy passion for wrestling with complex software systems and a desire to optimize and automate, and you'll be set apart from the crowd.
In this role, you will:
- Work alongside a diverse team of engineers to deliver end to end Agent experience features, with focus on quality, scalability and maintainability.
- Collaborate across our Product Management, Architecture and Engineering teams and with other partners to provide technical input and ensure we build the right solutions to empower our Agents
- Develop and test web and API features, and ensure they meet design requirements.
- Implement proof of concepts and pilots to accelerate the use of new technologies and solutions to solve business problems
- Report clearly on current work status
- Take advantage of opportunities to build new technical expertise
Experience & Qualifications:
- BS or MS in Computer Science or a related engineering field
- 3+ years full-stack software development experience across multiple technologies, languages and frameworks
- Experience in HTML/CSS, ReactJS, JavaScript, TypeScript, or Java/Kotlin
- Experience with REST or GraphQL services is a plus
- Experience utilizing cloud technologies and services with Amazon AWS or equivalent is a plus
- Good communication and the ability to collaborate with and explain technical details and challenges to a wide variety of audiences
- Tests and monitors own code
- Seeks to understand how engineering solutions fit business need
Vacancy posted 5 days ago
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