Community and Outreach Specialist

Job Title: Community and Outreach Specialist Job Status: Full-timeJob Summary: Under direct supervision the Community and Outreach Specialist will oversee all local civic engagement programming and will lead efforts to educate, activate, and empower community members to participate in local government, public programs, and civic life. The role blends relationship-building with key stakeholders, public communication, event coordination, data management, and strategic outreach to ensure civic engagement goals are met. This position focuses on underrepresented groups to ensure they have access to information, resources, and opportunities to engage with our community of interests. Essential Duties and Responsibilities: Develop and execute a comprehensive field strategy for voter education, registration, and turnoutBuild and maintain relationships with key stakeholders: residents, neighborhood groups, nonprofits, faith organizations, and civic leaders to increase awareness of public programs and engagement opportunitiesDevelop and deliver workshops, presentations, and materials that help residents understand local government processes, voting, public meetings, and available servicesPlan and maintain election protection programming for all local elections across our community of interest Plan and execute large-scale community events, town halls, listening sessions, and engagement activities in our community of interest Create accessible outreach materials, including newsletters, social media content, flyers, and digital campaigns tailored to community needsManage voter-engagement platforms including VAN, GetThru, ThruText, and related tools and provide support for NNAAC member organizations Track engagement metrics, analyze participation trends, and prepare reports to guide outreach strategies and measure impactRecruit, retain volunteers, and develop a volunteer pipeline Perform other duties and responsibilities as assignedKnowledge, Skills, and Abilities:Knowledge of:Awareness and sensitivity to the specific needs of the population being servedSocial media, digital communication, and promoting public awareness campaignsDeveloping, running, and evaluating outreach programsPresenting information to community groups, stakeholders, and the publicRecruiting, training, and managing volunteersVAN and voter databases, and digital election toolsSkill in:Public speakingCreating, planning, and implementing strategies to engage the public and build partnershipsConflict resolution, cultural competence, and proficiency in outreach strategiesExceptional verbal and written communicationRepresenting the organization at events, fostering partnerships, and advocating for community needsTranslating complex organizational information into easy-to-understand language for the publicMultilingual; Arabic preferredOperating standard office equipment and using required software applications for program area and other applications, including Microsoft OfficeAbility to:Build trust, rapport, and maintain professional relationships with diverse community members,stakeholders, and organization staffManage disputes and handle challenging or sensitive situations with tact and diplomacyUnderstand local community needs, demographics, and cultural norms to effectively connect withSpecialized, underserved, or diverse populationsDetail oriented management of multiple projects, community events, and outreach schedulesEstablish trust rapidly, connect with diverse stakeholders, and manage partnershipsIdentify community needs and bridge gaps with available servicesEducational/Previous Experience Requirements:Minimum Degree Required:Bachelors degreeRequired Disciplines:Political Science, Communications, Sociology, or a related field~and~2 years of experience organizing communications/or community building. Proficient in voter databasis such as VAN, Getthru, Thrutext and other voter engagement tools. Any equivalent combination of experience, education and/or training approved by Human ResourcesLicenses/Certifications:Licenses/Certifications Required at Date of Hire:NoneWorking Conditions:Hours: Normal business hours, some additional hours may be requiredTravel Required: Local, in-state, national, and international travel, up to 50%Working Environment: Climate controlled officeDepartment: NNAAC (National Network for Arab American Communities) Location: Dearborn, MI