Patient Service Representative III

Patient Service Representative III

Provides statistical support as requested for the Director of Physical and Occupational Therapy, provides IT and clerical support, and coordinates office activities for the Physical and Occupational Therapist at offsite locations.

Primary Position Responsibilities:

• Completes intakes and schedules patients.
• Registers patients.
• Completes all insurance responsibilities for efficient reimbursement.
• Provides financial support.
• Cleans and maintains all equipment and monitors and replaces all supplies to allow department to run efficiently.
• Performs clerical duties such as filing, copying, faxing, and collection of statistics.

Work Contact Group (Internal/External): All PT and OT staff, patients and their families, physicians and physician office staff, insurance representatives, public.

Reporting Relationships:

Reports to (position): Director of Physical/Occupational Therapy Senior Physical Therapist (direct) Senior Occupational Therapist (direct)

Supervises (position(s)): Volunteers

Qualifications:

Minimum Education: Required: High School Diploma or Equivalent

Minimum Years of Experience (Amount, Type and Variation): Preferred: Exposure to a medical facility with experience in appointments, registration, insurance, office budgets.

License, Registry or Certification: Required: None

Knowledge, Skills and/or Abilities: Preferred: Telephone etiquette, organizational skills, ability to adjust and deal effectively with frequent interruptions and workload, competent use of Microsoft Applications, ability to function independently, ability to problem-solve effectively, effective communication skills.

Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefit offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings. The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicants hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).