Department Secretary

Position Summary

Provides administrative and research support for the Medication Access Program.

Primary Position Responsibilities

• Screen all patient referrals for possible inclusion in HCMAP program.

• Maintain and update patient database.

• Maintain and update statistical database.

• Prepare new patient and annual visit appointment charts and schedule appointments.

• Prepare HCMAP quarterly summary reports for both statistical reports and e-fund.

• Order office supplies and resupply of all packets and materials in department.

• Update and maintain spreadsheets of various department resources.

Qualifications

Minimum Education:

Required:

High School Diploma or Equivalent

Preferred:

Certificate and/or Advanced Specialized or Technical Training in secretarial skills

Minimum Years of Experience (Amount, Type and Variation):

Required:

2 years customer service

Preferred:

None

License, Registry or Certification:

Required:

None

Preferred:

None

Knowledge, Skills and/or Abilities:

Required:

Telephone etiquette, organizational skills, ability to adjust and deal effectively with frequent interruptions and workload, computer literate (Windows, Word, Excel), ability to function independently, ability to problem solve effectively.

Preferred:

Prior professional administrative position, PC application and medical office courses. Exposure to a hospital or medical office environment beneficial. Experience in patient registration and insurance approval process. Bilingual (English/Spanish)

The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant’s hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).