Department Secretary

Medication Access Program Administrative Support

Provides administrative and research support for the Medication Access Program. Primary position responsibilities include screening all patient referrals for possible inclusion in HCMAP program, maintaining and updating patient database, maintaining and updating statistical database, preparing new patient and annual visit appointment charts and scheduling appointments, preparing HCMAP quarterly summary reports for both statistical reports and e-fund, ordering office supplies and resupply of all packets and materials in department, updating and maintaining spreadsheets of various department resources.

Qualifications:

Minimum Education: Required: High School Diploma or Equivalent Preferred: Certificate and/or Advanced Specialized or Technical Training in secretarial skills

Minimum Years of Experience (Amount, Type and Variation): Required: 2 years customer service Preferred: None

License, Registry or Certification: Required: None Preferred: None

Knowledge, Skills and/or Abilities: Required: Telephone etiquette, organizational skills, ability to adjust and deal effectively with frequent interruptions and workload, computer literate (Windows, Word, Excel), ability to function independently, ability to problem solve effectively. Preferred: Prior professional administrative position, PC application and medical office courses. Exposure to a hospital or medical office environment beneficial. Experience in patient registration and insurance approval process. Bilingual (English/Spanish)