Sr. Software Engineer (ServiceNow)

Senior Software Engineer (ServiceNow) Applied Network Solutions, Inc. is hiring for a Senior Software Engineer specializing in ServiceNow platform. The role is located in Orlando, FL. Position contingent upon contract award. Responsibilities Provide expert knowledge of network management systems, operating systems, COTs/GOTs, and integration of disparate tools and servers. Compliance with Department of Defense (DoD) 8140.03 (8570) Information Assurance Technical (IAT) Level 2. Oversee and guide team members in deployment, administration, development, and integration of the ServiceNow suite on RHEL and Windows OS, coordinating with database developers on MariaDB requirements. Lead the team in utilizing Agile, Scrum, and SDLC methodologies to coordinate, track, and deliver projects efficiently. Coordinate closely with Project Managers and Technical Leads, ensuring clear communication of team progress, risks, and technical challenges. Direct integration efforts with Cisco NSO, GOTS, and other enterprise tools, assigning integration tasks and ensuring successful outcomes. Oversee the creation and maintenance of technical documentation, ensuring accuracy and completeness for operations users and providing user handoff training as needed. Monitor the team’s efforts to maintain IT system and application performance/availability while responding proactively to emerging issues. Lead the team in hardening and securing systems, supporting Risk Management Framework (RMF) authorization and accreditation (A&A) efforts, ensuring compliance. Guide the automation and orchestration of ServiceNow deployment activities using Ansible, Python, Terraform, PowerShell, and mentor best practices for testing, validation, and verification. Manage troubleshooting, diagnosis, and resolution of complex system and service issues, overseeing Root Cause Analysis (RCA) and driving continuous improvement. Direct system performance analysis and tuning activities, ensuring solutions are efficiently configured and optimized by the team. Lead engineering projects and technical processes through SDLC, ensuring deliverables, outcomes, and staying within scope and budget. Oversee delivery of well-developed and engineered solutions as deployable packages, ensuring Operations teams can transition solutions to production environments with minimal manual intervention and high success rates. Perform additional duties as assigned and needed in a dynamic environment to support evolving business and technical requirements. Qualifications TS, SCI, Poly security clearance. Minimum 16 years of combined work history and education, meeting equivalent experience per degree level. Must meet Information Assurance Technical (IAT) Level 2 certification requirements. At least 5 years of relevant ServiceNow experience. ServiceNow Certified System Administrator certification. At least one advanced ServiceNow certification. Team leadership experience. Experience working within concept, design, engineering, production, and sustainment phases of ServiceNow SDLC. Experience with Agile, Scrum, SDLC. Ability to work with minimal supervision, perform complex technical tasks and lead others effectively. Proficient in automating the implementation and configuration of ServiceNow technologies for large-scale deployments and configuration management. Hands‑on experience developing, evaluating, assessing, and refining automated testing, validation, and verification methods. Excellent client-facing and internal communication skills. Superior organizational, multitasking, and critical thinking skills. Strong written documentation skills. Proficient with Microsoft Office, ServiceNow, JavaScript, Python, PowerShell, and database technologies (MariaDB, SQL). Knowledge of Windows, Linux, Juniper, Cisco, and integration platforms. Advanced system architecture, design, and integration proficiency. Desired Certifications CompTIA Security+ or equivalent. ISC^2 CISSP or equivalent is strongly preferred. Benefits Family Medical, Dental (adult orthodontia) and Vision coverage. Pet Discount Program. PTO (Paid Time Off). Maternity/Paternity Leave. Supplemental Military Leave Pay. 11 Paid Holidays. 401(k) plan with 6% Company Contribution. Generous Professional Development Program. 100% Employer paid Short- and Long-Term Disability. 100% Employer paid Life Insurance. Supplemental Whole Life Insurance. Lucrative Referral Bonus Program. Annual Allowance for ANS Swag. Potential for Paid Overtime. Flexible Work Schedules. EEO Statement Applied Network Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age or protected veteran status and will not be discriminated against on the basis of disability. As required by local law, Applied Network Solutions, Inc. provides reasonable salary ranges of compensation for work performed in applicable states. Ranges are not a guarantee of compensation and depend on a variety of factors, including but not limited to contractual requirements, work location, years of experience, skill set, and education. Overtime is not guaranteed for this position. The anticipated pay range for this position is $100,000 - $200,000 USD. #J-18808-Ljbffr Applied Network Solutions