Made To Order Compounding Supervisor

Made-to-Order Compounding Supervisor

At Wedgewood Pharmacy, we are dedicated to improving the lives of animals through customized medication and compassionate care. Every role in our organization contributes to helping pets live healthier, happier lives. We are a team driven by purpose, quality, and a shared commitment to animal health.

Every prescription we compound reaches a real patient, and this role makes sure each one is made safely, correctly, and on time. As a Made-to-Order Compounding Supervisor, you'll lead a team of compounding technicians at our Swedesboro, NJ facility. You'll own the daily operation of anticipatory and extemporaneous compounding: setting priorities, coaching your team, and keeping every batch compliant with USP standards and our SOPs. You'll report to the Director of Compounding Operations, NJ, and work closely with pharmacists, quality assurance, inventory, and customer service. This role is a fit if you've compounded hands-on, you've started leading others, and you're ready to own the results of a whole department.

This is a great opportunity for someone with hands-on compounding experience who is ready to take the next step in their leadership journey. In this role, you'll lead a team of compounding technicians and take ownership of the department's daily operations, including safety, quality, compliance, productivity, and team development.

You'll work closely with Pharmacy, Quality Assurance, Inventory, Customer Service, and other operational partners to ensure our team continues to deliver safe, accurate, and timely medications.

What You'll Do

Lead & Develop Your Team

• Provide day-to-day leadership, coaching, feedback, and support to compounding technicians.
• Set clear expectations and hold the team accountable for performance, quality, safety, and productivity.
• Support onboarding, training, competency assessments, and cross-training.
• Recognize strong performance and help team members develop their skills and prepare for future opportunities.
• Partner with HR and leadership as needed to address employee relations and performance matters.

Own Safe & Compliant Operations

• Ensure compounding activities meet USP <795> and <800> , New Jersey Board of Pharmacy requirements, and company SOPs.
• Review batch records, documentation, and beyond-use dating for accuracy and completeness.
• Support and lead investigations involving deviations, errors, or near-misses and ensure appropriate corrective actions are completed.
• Maintain an audit-ready environment.

Drive Performance & Service

• Coordinate daily staffing, workload, and priorities to meet production and turnaround-time expectations.
• Serve as an escalation point for urgent orders and operational challenges.
• Partner with Inventory and Purchasing to ensure ingredients and supplies are available when needed.
• Monitor department performance, including quality, accuracy, throughput, turnaround time, safety, and team engagement.

Champion Continuous Improvement

• Use data and performance trends to identify and prioritize improvement opportunities.
• Improve processes to strengthen quality, efficiency, productivity, and capacity.
• Identify root causes and implement sustainable solutions.
• Encourage employees to identify challenges and recommend better ways of working.
• Support change while reinforcing a culture of continuous learning and improvement.

What You Bring

Required qualifications:

• Active New Jersey Pharmacy Technician license in good standing.
• 2+ years of hands-on compounding experience in a pharmacy setting.
• Working knowledge of USP <795> and compounding documentation practices.
• Associate degree or equivalent experience in a compounding pharmacy.
• Demonstrated ability to train, coach, mentor, or provide leadership to others.
• Strong communication, interpersonal, problem-solving, and organizational skills.
• Ability to understand KPIs and use data to improve safety, quality, productivity, and performance.
• Ability to manage multiple priorities in a fast-paced operational environment.
• Working knowledge of Excel, Outlook, Word, and PowerPoint.
• Ability to lead by example, build trust, motivate others, and hold team members accountable.

Preferred Qualifications

• 1+ year of lead or supervisory experience.
• Bachelor's degree.
• PTCB certification or compounding-specific certification.
• Experience with Sage MAS500 or another ERP/pharmacy management system.
• Experience with CAPA investigations, Lean, or other continuous-improvement methodologies.
• Previous participation in quality or productivity improvement projects.

Schedule & Work Environment

• MondayFriday, 2:30 PM11:00 PM
• Occasional extended hours or weekend support may be required during peak periods.
• This position works primarily in a production pharmacy environment and requires being on your feet for much of the shift.
• Must be able to lift or move up to 35 lbs. occasionally and perform regular reaching and bending.
• Required PPE and applicable cleanroom/containment procedures must be followed.

Why People Choose Wedgewood

People join Wedgewood for meaningful work, stability, and the opportunity to grow. We are committed to helping employees build skills, develop professionally, and see a path forward.

What You'll Love About Wedgewood

• Competitive compensation and comprehensive benefits
• Medical, dental, vision, and voluntary benefit coverage
• Company-paid life insurance and disability coverage
• 401(k) with generous company contribution
• Paid time off that grows with tenure
• Tuition reimbursement opportunities
• Hands-on training and development support
• Internal promotion and career growth opportunities
• A supportive, team-first culture
• The opportunity to help improve animal health every day

Pay Range $70,000 $75,000 USD

At Wedgewood Pharmacy, your work has purpose. Every prescription you help prepare, support, or deliver contributes to improving the health and well-being of animals. We are passionate about what we do and proud to build a workplace where people feel supported, included, and valued.

Wedgewood Pharmacy is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where everyone can thrive.