Escrow Assistant (in office)

Who We Are First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Since 1889, First American has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to innovate and reach their full potential. Our inclusive, people‑first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity, and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. What We Do Enable you to apply your administrative, support and interpersonal skills to your team and our customers as we lead the industry in transforming how residential real estate transactions are completed. We value our culture and need energetic people that love the details while thriving in delivering exceptional customer experiences. Position Escrow Assistant In this role, you will work in a dynamic, fast‑paced setting supporting our Escrow team in a variety of ways, including customer support and administrative duties. This position plays a key role in making the dream of home ownership a reality. What You’ll Do Assist in the escrow process, such as opening orders, reading title commitments, and taking necessary steps to clear title. Communicate regularly with customers during the escrow process flow. Interpret various agreements as they relate to escrow closings. Work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience. What You’ll Bring Passion for helping customers while maintaining a professional and positive attitude. Excellent verbal and written communication with both our internal teams and external customers. Problem solver with strong organizational skills, detail oriented, with a natural curiosity and eagerness to learn. Thrives in contributing to a team working together to deliver beyond customer expectations. Knowledge of the MS Office suite and ability to quickly adapt to new software applications and technologies. High school diploma or equivalent. 2+ years escrow‑related experience preferred. Pay Range $18.46 - $24.63 Hourly What We Offer Our People First culture is inclusive for all employees. We offer a comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave, and an employee stock purchase plan. Equal Opportunity Employer First American is an equal opportunity employer in every sense of the term. County of Los Angeles Fair Chance Ordinance and E‑Verify Participation Poster. #J-18808-Ljbffr First American