President, The STRAT Hotel, Casino & Tower
Golden Entertainment, Inc.
Job Description Summary
As a Property General Manager, you are responsible for the overall leadership, financial performance, team member engagement, and guest experience at one or more assigned casino resorts. You serve as the highest on-site authority and operational strategist, accountable for aligning property-level execution with enterprise-wide goals. Through dynamic leadership, disciplined management, and a service-driven culture, you ensure operational excellence, regulatory compliance, and sustained profitability across all departments-including gaming, hotel, food beverage, security, facilities, entertainment, and marketing. You act as a key liaison between corporate leadership and on-site teams, fostering consistency, accountability, and an exceptional guest experience at every level.
Essential Functions and Responsibilities
Provide executive-level oversight and direction for all day-to-day operations of the assigned property or properties, ensuring alignment with company goals, brand standards, and regulatory requirements
Lead department heads across gaming, hospitality, food beverage, security, facilities, and guest services to deliver exceptional guest experiences and strong financial performance.
Develop and execute business plans, revenue strategies, and operational initiatives that maximize profitability and market competitiveness
Foster a positive workplace culture through leadership visibility, team development, accountability, and recognition of performance at all levels
Serve as the property's primary representative to community leaders, government officials, regulatory agencies, and local business partners
Analyze financial and operational metrics, including labor productivity, departmental P&Ls, and guest satisfaction scores, and adjust strategies to meet or exceed targets
Collaborate with corporate departments such as Finance, HR, Legal, Compliance, Marketing, and IT to ensure enterprise-wide policies and initiatives are implemented effectively at the property level
Lead emergency preparedness, crisis response, and business continuity efforts to ensure the safety and security of guests, team members, and company assets
Report regularly to the COO and executive leadership on property performance, opportunities, risks, and strategic initiatives.
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
Perform other duties as assigned
Qualification
10+ years of progressive experience in gaming or hospitality operations, with at least 5 years in a senior property leadership role; multi-property oversight experience a plus
Deep understanding of casino resort operations, including gaming compliance, hotel services, F&B, and property-level financial management
Proven ability to lead large, cross-functional teams in high-volume environments with strong leadership presence and business acumen
Experience managing labor relations, regulatory compliance, and guest satisfaction in a union and/or highly regulated environment
Strong communication, decision-making, and interpersonal skills with the ability to build alignment and trust across teams and departments
Strategic thinker with a focus on execution, accountability, and continuous improvement
Requirements
At least 21years of age
Bachelor's degree in Hospitality Management, Business Administration, or a related field required; MBA or relevant advanced degree preferred
Ability to effectively communicate in English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Work Cards
Nevada Gaming Registration
Physical Requirements
Occasionally push/pull up to 25lbs.
Occasionally lift and/or carry up to 25lbs. at floor, knee, waist, and chest levels
Occasionally Squat, kneel, reach, bend, twist
Frequently sit and work at a desk or computer
Regularly standing and walking
Ability to communicate using in-person speech, radios, and telephone
Ability to hear, understand, and distinguish speech and/or other sound in person
Ability to distinguish between shades of color
Ability to use tools or equipment requiring a high degree of dexterity
Work Environment Potential Conditions
Indoor
Smoky
Noisy
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
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