IT - Senior Project Manager

Role Description

You drive complex, enterprise-wide IT initiatives from concept through delivery, aligning cross-functional teams to execute on strategy and deliver meaningful business value. You are a strategic and results-oriented project leader who thrives in ambiguity, influences across all levels of the organization, and brings teams together to solve complex problems and deliver outcomes. You partner with business and technology leaders to shape solutions, navigate competing priorities, and lead teams through change while maintaining focus on execution, accountability, and measurable results.

• Leads IT or enterprise initiatives with moderate to high scope and complexity.
• Leads programs/project team member and business partners.
• Drives leaders across the enterprise to deliver value and achieve business strategies and objectives.

Program Communication & Administration

• Shapes programs/projects to deliver business value with shorter iterations of project delivery.
• Drives and influences program alignment and success through monitoring program, industry, functional or technology trends; incorporates emerging business and consumer trends into applicable programs.
• Understands customer journey to guide the delivery of business outcomes.
• Develops appropriate communication strategies and secures commitment for program/project decisions; guides program teams to communicate solution vision and priorities.
• Defines strategies and plans for influencing multiple decision makers.
• Develops plans to overcome resistance to many types of change.
• Sets expectations and assuages fears associated with impact of change and guides team forward.
• Guides communities of practice and project community forums to address ongoing needs for the project professional community; supports the execution of ongoing efforts to improve project delivery.

Program / Project Delivery

• Sets project expectations and strategy; ensures the development of organizational change plans and project financials.
• Contributes to solution options and supports business partner decision making to minimize the amount of project investment divergence from target outcomes.
• Partners with program/project teams to identify opportunities for creating reusable artifacts.
• Leads project/program teams to identify measurable business value to ensure metrics are gathered and business objectives are realized.
• Leads project/program team to continually focus on business strategy, vision and prioritizes based on delivery of business value.
• Manages through ambiguity; manages and resolves conflict issues and risks to remove barriers within the project/program team while continuing momentum on initiatives.
• Identifies and manages interdependencies within projects and programs.
• Develop Request for Proposals (RFP), including business needs and product/service expectations.
• Analyze and compare vendor responses, conduct vendor risk assessment (financial, physical, and electronic security reviews) and prepare a vendor summary and recommendation.
• Work with business owners to assess vendor products and interfaces impacted by projects and make recommendations for cost effective, efficient improvements.

Consultant

• Challenge where appropriate to drive initiatives and program/project teams forward.
• Consults with teams, stakeholders, and business leaders to identify and resolve emerging business needs.
• Collaborates with business and technology partners and leaders to identify value drivers.
• Partners with leaders to understand trade-offs and align program vision; assess the different types of support required to achieve goals which also achieve business value.
• Develops business solutions and partners business and technology to align with overall strategy of the business.
• Provides partners and leaders with an accurate view of challenges to adoption; recognizes, clarifies, and prioritizes concerns.
• Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.

Team Leadership

• Motivates and inspires teams to coalesce and commit to shared purpose.
• Drives team effort and promotes team coordination.
• Creates a collaborative environment of distributed or virtual teams.
• Provides guidance, feedback, coaching and mentoring to project team members.

Strategy and Analysis

• Coordinates, supports, and may influence the prioritization for the business and ensures alignment with strategic goals.
• Effectively engages stakeholders and consults with senior leaders and executives to define measurable business value and benefits.
• Analyze and understand project trends and themes around activities, budgets, and resources; make recommendations for adjustments as necessary and identify and develop contingency plans to mitigate and address risks.

Qualifications

• Bachelor’s Degree in Business Administration, Accounting, Management Information Systems or Computer Science preferred.
• Master’s Degree in Business Administration or other related area preferred.
• 8+ years combined experience in project analysis, coordination, and management required.
• 5+ years directly managing projects required.
• Experience managing moderate complexity projects end-to-end, preferably in a financial institution required.

Benefits

• Market-competitive and internally equitable total rewards compensation package.
• Programs designed to attract, motivate, and retain employees.
• Comprehensive compensation package.
• Well-being and work-life balance.
• Career development and growth.
• Rewards and recognition.
• Commitment to Diversity, Equity and Inclusion.