Operations Manager
Spark Recruiting
About the job Operations Manager
Job Title: Assistant Chief Operating Officer (Pathway to COO)
Company: Confidential Luxury Real Estate Firm
Location: Jersey City, NJ
Reports To: Chief Operating Officer / CEO
- Translate executive vision into actionable operating plans across brokerage, development, and client services divisions
- Drive cross-functional initiatives that improve efficiency, profitability, and client experience
- Partner with leadership on expansion strategy, including new markets, service lines, and partnerships
- Oversee day-to-day business operations, ensuring alignment with performance goals and brand standards
- Build and optimize systems, workflows, and KPIs across all departments
- Lead operational scaling efforts, including technology implementation and process standardization
- Partner with finance to manage budgets, forecasts, and unit economics
- Identify opportunities to increase margins and reduce operational inefficiencies
- Develop dashboards and reporting for executive visibility
- Ensure operational excellence aligns with a best-in-class luxury client experience
- Collaborate with sales leadership to support top-producing agents and teams
- Uphold brand standards across all touchpoints
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Bachelor's (Required)
Vacancy posted 3 days ago
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