Operations Manager

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About the job Operations Manager

Job Title: Assistant Chief Operating Officer (Pathway to COO)
Company: Confidential Luxury Real Estate Firm
Location: Jersey City, NJ
Reports To: Chief Operating Officer / CEO

Position Overview

We are seeking a highly strategic and execution-focused Assistant Chief Operating Officer to partner directly with executive leadership in scaling a high-growth luxury real estate platform. This role is designed as a succession pathway to Chief Operating Officer , offering significant exposure to enterprise-level decision-making, operational design, and growth strategy.

The ideal candidate combines analytical rigor, operational excellence, and leadership maturity , with a proven ability to drive performance across complex, service-oriented organizations.

Key Responsibilities

Strategic Execution

Translate executive vision into actionable operating plans across brokerage, development, and client services divisions
Drive cross-functional initiatives that improve efficiency, profitability, and client experience
Partner with leadership on expansion strategy, including new markets, service lines, and partnerships

Operational Leadership

Oversee day-to-day business operations, ensuring alignment with performance goals and brand standards
Build and optimize systems, workflows, and KPIs across all departments
Lead operational scaling efforts, including technology implementation and process standardization

Financial & Performance Management

Partner with finance to manage budgets, forecasts, and unit economics
Identify opportunities to increase margins and reduce operational inefficiencies
Develop dashboards and reporting for executive visibility

Client Experience & Brand Integrity

Ensure operational excellence aligns with a best-in-class luxury client experience
Collaborate with sales leadership to support top-producing agents and teams
Uphold brand standards across all touchpoints

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Education:

Bachelor's (Required)

Apply

Vacancy posted 15 hours ago

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