Patient Care Technician (PCT)

Patient Care Technician (PCT)

Job Category: Direct Care Staff Requisition Number: PERSO001814

Location: Onsite in Ann Arbor, MI

Position: PCT Hourly: $17.20

Benefits start after 30 days: Health, Dental, Vision and many more

All offers of employment are contingent upon background screens

Description

We are growing and looking for Patient Care Technician's!

Do you have a caregiving background?

Do you have experience providing exceptional care and redirecting behaviors?

Do you have knowledge of CMH/TBI residents?

If so, we invite you to consider a career at Eisenhower Center. Below are more details before you decide to apply:

Job Performance: Maintain zero advisements for any performance related issues including – attendance, documentation, compliance, engagement, attitude and paraverbal.

Attendance: Must be on time for all shifts and must be in attendance for shift report during shift exchange.

Documentation: Accuracy and completeness with Daily Progress Notes (DPN), Direct Data Sheet (DDS) and any other unit documentation.

Compliance: Fully compliant with all organizational training and updates in policies.

Engagement: Maintaining full engagement with residents while on shift.

Attitude: Maintain a positive attitude on the floor and with all residents and staff.

Paraverbal: Ensure there is no poor paraverbal usage while on the floor with residents and staff.

Competencies Required

• Client focused and strong communication skills.
• Take the initiative to provide excellent care and goal driven with clients.
• Engaged and collaborative with clients and coworkers.
• Trustworthy, reliability and confidentiality at all times.
• Committed to building and supporting a culture that is inclusive for all.
• Following all processes, policies, and procedures.
• Focus on our purpose to create and maintain a safe and positive environment for our clients, making an impact on their daily lives.

Key Accountability Items

• Job Performance: Maintain zero advisements for any performance related issues including – attendance, documentation, compliance, engagement, attitude and paraverbal.
• Attendance: Must be on time for all shifts and must be in attendance for shift report during shift exchange.
• Documentation: Accuracy and completeness with Daily Progress Notes (DPN), Direct Data Sheet (DDS) and any other unit documentation.
• Compliance: Fully compliant with all organizational training and updates in policies.
• Engagement: Maintaining full engagement with residents while on shift.
• Attitude: Maintain a positive attitude on the floor and with all residents and staff.
• Paraverbal: Ensure there is no poor paraverbal usage while on the floor with residents and staff.

Patient Care Technician Preferred Qualifications and Education Requirements

• A minimum education of high school diploma or GED.
• Valid Driver License and reliable transportation.
• Previous experience in healthcare field
• Experience with providing direct care to individuals with disabilities.
• Ability to accept constructive feedback.
• Ability to pass background checks as required by regulatory agencies
• Ability to follow instructions, work independently and demonstrate patience and empathy.
• Strong interpersonal and communication skills.

The Ideal Candidate

• Excellent verbal and written communication skills
• Ability to work independently or as a collaborative member of a team
• Ability to direct other team members and coach others
• Knowledge of CMH/TBI residents and behavioral redirection
• Ability to provide exceptional care and assistance with ADLs
• Demonstrating client-focused strategy skills
• Demonstrated skill in reporting, and summarizing daily tasks and worksheets
• Ability to make decisions and take initiative in problem resolution
• Ability to exercise tact and responsibility with handling confidential information

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities