Documentation Control Analyst I

Job Description

Job Description

Description

Department:  Engineering

Location: Onsite; Milwaukie, OR

Shift: Day; Monday - Friday; Full-Time

Wage: $27.00 - $30.00/Hr. based on experience

Company Overview: At Bob’s Red Mill, we inspire joy with wholesome foods. Since 1978, we have been leading the natural foods industry by providing our customers with good food that makes them feel great. Wholesome means ensuring our food is of the highest quality, empowering and supporting our diverse group of employee owners, respecting our planet, and bettering our communities. We believe that joy is for everyone. 

 

Position Overview: The Documentation Control Analyst I works to standardize documents, train employees on using current and new documentation, and audit completed documentation. This position maintains and oversees documentation control systems.

Key Responsibilities

Essential Job Functions:

• Maintains, organizes, and oversees new document creation and standardization. 
• Facilitates training for all departments in documentation creation and storage best practices. 
• Responsible for maintaining developing and executing documentation auditing processes. 
• Assists with creating, maintaining, and updating work instructions/SOP’s for all positions and processes. 
• Partners with leadership to create and implement documentation control programs. 
• Identifies training gaps and escalates issues to the Operational Excellence Manager. 
• Works cross-functionally with multiple departments such as Production, Quality Assurance, Sanitation, Maintenance, Warehouse, and others to understand and record operational processes and needs. 
• Complies with all company policies and procedures and operates all equipment in a safe and food-safe manner. 
• Complies with Bob’s Red Mill food safety policies and procedures including adherence to FDA regulations, Safe Quality Food (SQF) Standards, and Good Manufacturing Practices (GMPs).  
• Responsible for reporting food safety and quality concerns to Supervisors and/or Department Manager.  
• Performs other duties and tasks as assigned.  

Supervisory Responsibilities:  

• None. 
• This position reports to the Documentation Control Manager. 

Skills, Knowledge and Expertise

Knowledge, Skills, and Abilities:

• Familiar with company policies and procedures. 
• Possesses effective communication skills, both verbal and written. 
• Capable of tailoring communication style and content to reflect the audience and provide clear, concise information. 
• Ability to make presentations to executive management, department managers, supervisors, and staff. 
• Ability to work effectively with a team using direct communication, respect, creativity, and emotional intelligence. 
• Ability to collect and document requirements for projects. 
• Ability to follow exact procedures and protocols. 
• Ability to develop effective training programs. 
• Skilled in project management.  
• Understands multiple learning styles, including visual, auditory, kinesthetic, and written word. 
• Ability to train using multimodal teaching methods and adapt to individual learning styles. 
• Ability to work independently and in collaboration with others while leading a cross-functional team. 
• Effective time management skills. 
• Skilled in using Microsoft 365, including Word, Excel, PowerPoint, and Outlook. 
• Ability to complete tasks with minimal supervision. 
• Ability to read, understand, and communicate information effectively in English with professional proficiency. 
• Demonstrates Respect, Teamwork, Accountability, and Determination. 
• Ability to work in an environment where exposure to potential food allergens is or may be present.  

Education and Experience:

• 3 or more years of documentation creation and/or control systems experience, AND  
• High school diploma or equivalent; OR  
• Any combination of education and additional years of experience that provides the necessary skills, knowledge, and ability to perform assigned tasks. 
• Training experience preferred. 

Preferred Skills:

• Ability to speak in two or more languages. 
• Experience with electronic file management (SharePoint, QMS, MS Project, MS Planner, etc.) 
• ERP and/or CRM experience (MS Dynamics 365, SAP, Salesforce, etc.) 

  Physical Demands:

• Good physical dexterity with the ability to climb ladders and stairs, squat, kneel, stand for long periods of time, reach overhead, and walk on uneven surfaces. 
• Occasional lifting items weighing up to 25 pounds.

Work Environment:  

• The work environment is primarily office, production, and warehouse settings. 
• Work environment includes variable shift schedules due to changing business needs. 
• Use of personal protective equipment such as helmets, ear plugs, and hairnets are mandatory; use of non-slip shoes is recommended. 
• Employees will be exposed to common food allergens. 

Benefits

We believe taking care of our community starts with giving our employee owners the resources to take care of their physical, mental, financial, and future well-being by offering a leading benefits package.

Benefits:

• Medical, Dental, and Vision Insurance 
• 401k
• Profit Sharing Program
• Employee Stock Ownership Program (ESOP) 
• Paid Holidays & Vacation 
• Employee Assistance Program – counseling, legal issue support, financial guidance, and more. 
• Tuition Reimbursement 
• Childcare Discounts 
• And MORE!

Purpose: To inspire joy with wholesome foods. 

Values: Respect, Teamwork, Accountability, Determination