Housekeeping Supervisor

Job Description

Job Description

The housekeeping supervisor coordinates and directs cleaning staff to ensure facilities remain clean, sanitary, and well-maintained. They manage shift schedules, inspect guest rooms and common areas, train new employees, and monitor inventory to maintain an adequate supply of linens and cleaning products.

• Staff Management: Create work schedules, assign specific rooms or zones, and conduct daily team briefings.
• Quality Control: Inspect rooms and public spaces to ensure they meet the organization's sanitation and aesthetic standards.
• Training & Coaching: Onboard new hires, provide continuous training on safety protocols, and address performance or behavioral issues.
• Inventory Control: Monitor stock levels for cleaning supplies and linens, track supply usage, and submit orders when inventory runs low.
• Guest Relations: Address customer complaints regarding cleanliness promptly and professionally to ensure high satisfaction.
• Cross-Departmental Collaboration: Coordinate with the maintenance team to report and track repairs, and communicate room statuses with the front desk.

• Leadership & Delegation: Ability to manage and motivate a team of 10-15 housekeepers while holding them accountable.
• Time Management: Strong organizational skills to ensure efficient room turnover and handle unexpected scheduling emergencies.
• Physical Stamina: Ability to stand or walk for long periods and frequently lift or carry items.
• Productivity & Communication: Clear verbal and written communication for reporting room statuses and tracking supplies.

Stylishly renovated and well-located, Delta Hotel by Marriott Philadelphia Airport is the perfect destination for your Philly adventure. You will find our hotel less than one mile from Philadelphia International Airport and a short drive from the city's downtown district. Grab a hot breakfast and lunch to go at the Market, or sit down for breakfast, dinner, or a beverage at Lounge 1643. Host flawless meetings, weddings, and social events in one of our 15 elegantly appointed venues, enhanced by expert planners and custom catering. In the mood to explore. Head into downtown Philadelphia and get to know some of the city's most noteworthy attractions, from the Liberty Bell to the University of Pennsylvania. Whatever your reason for visiting, Delta Hotel Philadelphia Airport offers all the essentials you need for your stay in the City of Brotherly Love.