Account Coordinator (Performance Marketing Agency)

$45k - $65k

This job posting is available in English and Canadian French. Please scroll down for the French version. Cette offre d’emploi est disponible en anglais et en français (Canada). Veuillez faire défiler pour la version française. ________________________________
Remote - U.S. & Canada Only | Full-Time Compensation:
$45K - $65K USD (U.S.-based candidates)
$45K - $65K CAD (Canada-based candidates)

We’re Not Looking for Employees. We’re Looking for Builders. Level Agency is looking for a detail-driven, curious, and energized Account Coordinator ready to support high-impact digital marketing campaigns. You’ll be part of a collaborative, fast-moving team that blends performance, precision, and client partnership. This is a role for someone who’s ready to learn fast, stay organized, and use every tool (including AI) to make work smarter—not just harder. This Isn’t for Everyone. We’re building something rare: a place where growth, truth, and high performance go hand-in-hand.
You’ll thrive here if: ✅ You’re obsessed with details and deadlines.
✅ You love being the glue—keeping projects tight, organized, and on track.
✅ You see AI as a toolkit, not a threat.
✅ You’re proactive, collaborative, and hungry to grow. And you’ll struggle here if: ❌ You need constant direction or follow-up.
❌ You wait for someone else to solve the problem.
❌ You view feedback as criticism instead of fuel for growth. About Level We’re an AI-powered performance marketing agency—built for precision, designed to scale, and powered by a scientific mindset. At Level, we blend strategy, media, creative, and machine intelligence to deliver outcomes that matter. Every time. At scale. We’ve been named one of Pittsburgh’s Best Places to Work and an Inc. 500 Fastest-Growing Company. Our clients span ecommerce, B2B, education, healthcare, and beyond. And our team? Fully remote, deeply collaborative, and relentlessly driven. Your Role (and Impact) As an Account Coordinator , you’ll help keep client engagements organized, efficient, and forward-moving. You’ll partner closely with Account Managers and cross-functional teams to track progress, support communication, and keep the engine running smoothly. You’ll:
Track projects, manage timelines, and organize client deliverables
Take clear, actionable notes during client and internal meetings
Assist with campaign pacing and retainer tracking
Communicate with clients to share updates and gather feedback
Learn the basics of key platforms (Google Ads, Meta, LinkedIn Ads, HubSpot, etc.) to support strategy and execution
Create and compile data reports with guidance from media team
Support the team in identifying account growth opportunities
Stay on top of performance marketing trends and best practices
Collaborate closely with internal teams to ensure work aligns with client goals
Complete relevant certifications and training to deepen your knowledge

Must-Have Experience:
1–2 years of experience in a digital agency or performance marketing setting
Basic understanding of paid advertising platforms (Google, Meta, LinkedIn, etc.)
Strong verbal and written communication skills
Exceptional organization and time management skills
Proficiency in Google Suite (Sheets, Docs, Slides)
Enthusiasm for learning and growing in a digital marketing career
Comfort working with cross-functional teams in a fast-paced, remote environment

Nice-to-Have Experience:
Exposure to tools like Google Analytics, HubSpot, or ClickUp
Familiarity with Looker Studio or similar reporting tools
Some hands-on experience with campaign reporting or QA
Understanding of project coordination in a client-facing environment
AI Expectations At Level, AI is a skillset—not a shortcut. In this role, you’ll be expected to:
Use tools like ChatGPT, Midjourney, and Perplexity to improve how you work
Share your prompts, process improvements, and ideas with the team
Experiment regularly and refine your workflows over time
Embrace discomfort as part of the learning process
Apply AI tools to increase your speed, clarity, and creativity—not to replace thoughtful work
Our Core Values
No Ego, All In
We don’t do “that’s not my job.” We win together.

Better Every Day
We want the feedback—even when it stings.

Relentless for Results
Activity is nothing without outcomes.

Driven by Truth
We challenge assumptions and follow the data.
Perks & Benefits At Level, we support our people across the U.S. and Canada with benefits designed to promote flexibility, wellbeing, and long-term growth.
Fully remote across the U.S. & Canada, plus monthly WFH stipend and Summer Fridays
Generous time off, including unlimited PTO (U.S.), competitive vacation (Canada), and parental/family leave options
Comprehensive health benefits, mental health support, and company-paid disability & life coverage
Employer retirement contributions (401(k) in the U.S., RRSP match in Canada)
Quarterly performance reviews and career advancement opportunities
Remote First This role is open to U.S. and Canada residents. We are unable to sponsor visas at this time. Level Is Built on Inclusion We are committed to Diversity, Equity, Inclusion, and Belonging (DEIB). Level is proud to be an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind and celebrate what makes you, you—regardless of race, gender identity, age, disability status, sexual orientation, or background. Ready to Apply?
Click below and submit your resume. You’ll also be asked a few thoughtful questions—take your time. We care more about your thinking than your pedigree. Let’s build something together. _______________________ Télétravail — États-Unis et Canada seulement | Poste à temps plein Rémunération :
45 000 $ à 65 000 $ USD (candidats basés aux États-Unis)
55 000 $ à 75 000 $ CAD (candidats basés au Canada)
Nous ne cherchons pas simplement des employés. Nous cherchons des bâtisseurs. Level Agency est à la recherche d’un·e coordonnateur·trice de comptes organisé·e, curieux·se et motivé·e pour soutenir des campagnes de marketing numérique à fort impact. Vous rejoindrez une équipe collaborative et dynamique où performance, précision et partenariat avec les clients sont au cœur de notre travail. Ce rôle est idéal pour quelqu’un qui veut apprendre rapidement, rester structuré et tirer parti de tous les outils disponibles — y compris l’IA — pour travailler plus intelligemment, pas seulement plus fort. Ce poste n’est pas pour tout le monde. Nous bâtissons quelque chose de rare : un environnement où croissance, transparence et haute performance vont de pair. Vous vous épanouirez ici si : ✅ Vous avez un souci du détail presque obsessionnel et respectez les échéances.
✅ Vous aimez être la personne qui garde les projets organisés et sur la bonne voie.
✅ Vous voyez l’IA comme un outil puissant, pas comme une menace.
✅ Vous êtes proactif·ve, collaboratif·ve et motivé·e à progresser. Ce rôle risque d’être plus difficile pour vous si : ❌ Vous avez besoin de directives constantes.
❌ Vous attendez que quelqu’un d’autre règle les problèmes.
❌ Vous voyez la rétroaction comme une critique plutôt qu’une occasion de progresser. À propos de Level Nous sommes une agence de marketing de performance propulsée par l’IA — conçue pour la précision, bâtie pour évoluer et guidée par une approche scientifique. Chez Level, nous combinons stratégie, médias, création et intelligence artificielle afin de générer des résultats mesurables. À chaque fois. À grande échelle. Nous avons été reconnus parmi les meilleurs lieux de travail à Pittsburgh et classés dans la liste Inc. 500 des entreprises à la croissance la plus rapide. Nos clients évoluent dans plusieurs secteurs : commerce électronique, B2B, éducation, santé et plus encore. Notre équipe? 100 % à distance, hautement collaborative et motivée par l’impact. Votre rôle (et votre impact) En tant que coordonnateur·trice de comptes , vous contribuerez à garder les mandats clients organisés, efficaces et en constante progression. Vous travaillerez étroitement avec les gestionnaires de comptes et les équipes internes afin de suivre les projets, soutenir la communication et assurer le bon déroulement des opérations. Dans ce rôle, vous allez :
Suivre l’avancement des projets, gérer les échéanciers et organiser les livrables clients
Prendre des notes claires et exploitables lors des réunions internes et avec les clients
Soutenir le suivi du rythme des campagnes et la gestion des mandats
Communiquer avec les clients pour partager des mises à jour et recueillir leurs commentaires
Apprendre les bases des principales plateformes (Google Ads, Meta, LinkedIn Ads, HubSpot, etc.) pour soutenir la stratégie et l’exécution
Préparer et compiler des rapports de performance avec l’appui de l’équipe média
Contribuer à identifier des occasions de croissance pour les comptes clients
Rester à l’affût des tendances et des meilleures pratiques en marketing de performance
Collaborer étroitement avec les équipes internes afin d’assurer l’alignement avec les objectifs des clients
Compléter des certifications et formations pertinentes pour approfondir vos compétences

Expérience requise
1 à 2 ans d’expérience dans une agence numérique ou en marketing de performance
Compréhension de base des plateformes publicitaires payantes (Google, Meta, LinkedIn, etc.)
Excellentes habiletés de communication écrite et verbale
Excellente organisation et gestion des priorités
Maîtrise de la suite Google (Sheets, Docs, Slides)
Motivation à apprendre et à évoluer dans une carrière en marketing numérique
Capacité à collaborer avec des équipes multidisciplinaires dans un environnement rapide et à distance

Atouts
Expérience avec des outils comme Google Analytics, HubSpot ou ClickUp
Familiarité avec Looker Studio ou d’autres outils de visualisation de données
Expérience avec des rapports de campagnes ou des processus d’assurance qualité (QA)
Compréhension de la coordination de projets dans un environnement orienté client
Attentes en matière d’IA Chez Level, l’IA est une compétence — pas un raccourci. Dans ce rôle, vous devrez :
Utiliser des outils comme ChatGPT, Midjourney et Perplexity pour améliorer votre efficacité
Partager vos prompts, vos améliorations de processus et vos idées avec l’équipe
Expérimenter régulièrement et faire évoluer vos méthodes de travail
Voir l’inconfort comme une partie normale du processus d’apprentissage
Utiliser l’IA pour améliorer votre rapidité, votre clarté et votre créativité — sans remplacer la réflexion stratégique
Nos valeurs fondamentales
Sans ego, tous engagés
Il n’y a pas de « ce n’est pas mon travail ». Nous gagnons ensemble.
S’améliorer chaque jour
Nous voulons la rétroaction — même quand elle est difficile à entendre.
Obsédés par les résultats
L’activité seule ne suffit pas. Les résultats comptent.
Guidés par la vérité
Nous remettons les hypothèses en question et suivons les données.

Avantages et bénéfices Chez Level, nous soutenons nos équipes aux États-Unis et au Canada avec des avantages conçus pour favoriser la flexibilité, le bien-être et la croissance à long terme.
Télétravail complet aux États-Unis et au Canada, allocation mensuelle pour le bureau à domicile et vendredis d’été
Congés généreux, incluant congés illimités (États-Unis), vacances compétitives (Canada) et options de congé parental et familial
Avantages sociaux complets, soutien en santé mentale et assurances invalidité et vie payées par l’entreprise
Contributions de l’employeur à la retraite (401(k) aux États-Unis, contribution équivalente au REER au Canada)
Évaluations de performance trimestrielles et occasions d’avancement professionnel
Télétravail d’abord Ce poste est ouvert aux résidents des États-Unis et du Canada. Nous ne sommes pas en mesure de parrainer des visas pour le moment.
Level est fondé sur l’inclusion Nous sommes engagés envers la diversité, l’équité, l’inclusion et le sentiment d’appartenance (DEIB). Level est fier d’être un employeur offrant l’égalité des chances — nous célébrons ce qui vous rend unique. Prêt·e à postuler? Cliquez ci-dessous pour soumettre votre CV. Vous répondrez également à quelques questions — prenez votre temps. Nous nous intéressons davantage à votre façon de réfléchir qu’aux entreprises où vous avez travaillé. Construisons quelque chose ensemble.

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Vacancy posted 2 days ago

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