Prof Color Advisor OC, CA Job 151.26

General Purpose of Job Under the direct supervision of the Store Management team, the Professional Color Advisor, known in the industry as a Color Consultant, is our go-to expert for assisting with designing color schemes and palettes for homeowners. In addition, our Professional Color Advisors are responsible for providing superior customer service. We only hire Interior Design graduates or students currently enrolled in a degree program, so that our customers are assured they’re receiving professional advice from someone who can speak specifically to the elements and principles of design. $20.00 - $24.00 per hour Essential Duties and Responsibilities Displays outstanding phone and email etiquette always. Must be professional and have a positive attitude at all times. Making a connection with customers and giving educated advice based on information gained from conversations. Attends training classes and monthly store meetings to discuss matters of improving Color Advisor department operations. Learn and utilize Dunn-Edwards sales aids such as Specification Guide, Dunn-Edwards Perfect Palette Color System, computer renderings using Adobe Photoshop, Product Information Sheets, and Safety Data Sheets. Must have the ability to understand different lighting sources and how they relate to change in color. Develop product knowledge by utilizing corporate training tools, pamphlets, and attending training classes to communicate effectively with the customer. Must be in-view and readily available to assist customers on the sales floor. Must be capable and willing to perform specifically assigned job duties at or below current classification including: processing orders over telephone and in-person, operating cash register, and carrying out paint to customer vehicle. Consistently participates in store maintenance and housekeeping. Must be able to offer feedback to management regarding customer service issues and offer suggestions on training needs for employees. Responsible for keeping appointment schedules and logs pertaining to in-store consultations and must inform direct manager or supervisor of all scheduled appointments and rendering responsibilities to ensure proper coverage. Ability to work independently and as a team player. Ability to multi-task in a retail setting and meet deadlines when necessary. Ability to legally drive own vehicle to assigned business units and various meetings and events. Language and Communication Requirements Ability to read, write, and communicate in English is required. Must have excellent verbal and written communication skills. Must have ability to read and interpret professional publications. Must have ability to produce reports and business correspondence. Must have ability to effectively present information and respond to questions from individuals and groups. Bilingual is a plus. Education and Experience High school diploma or general education degree (GED) required. Interior Design degree or currently enrolled in a degree program is required. Benefits Health insurance, dental insurance, vision insurance, vacation and holiday pay, paid sick time, 401(k) program that includes company match (benefits vary for part-time employees). Other Information Opening shifts may start as early as 5:00 a.m.; closing shifts may end as late as 6:30 p.m. Workdays vary depending on location; some are open 7 days per week. Store and outside sales positions may have physical requirements such as lifting items, use of electronic equipment, driving, climbing ladders, walking on uneven surfaces, standing for long periods of time, and use of a respirator. Supervisory Responsibilities There are no employees who report directly to this job. Part of the job is training store sales associates to assist in color design, recommendations, and techniques. Equal Opportunity Employer Dunn-Edwards is an Equal Opportunity Employer, M/F/D/V. #J-18808-Ljbffr Dunn-Edwards Corporation